KEB

Good service.

Thank you very much for the goods in May - 2021

fast response, reasonable price, fast delivery, fast processing of complaints

After filling out my request online, a knowledgeable technician always gets back to me within minutes. Communication is in my native language and at a high technical level. We always find a solution to my request. I can only recommend.

fast processing of enquiries, convenient communication

Great service from the initial quote to the delivered product, highly recommend.

I bought a refurbished Heidenhain linear scale which is a very fragile item. The part was located overseas, but it was well packaged, delivered within 5days as quoted and worked when I installed it in the machine. EU Automation was very easy to work with, provided order updates and tracking information. Everything was hands-off for me after placing the initial order.

Delivered as promised

Heather Dobbins has been wonderful to work with and is very knowledgeable. We appreciate our relationship with EU Automation. They have very dedicated sales staff and are easy to work with.

Tyler always get's back to us with quick responses even on items they may not be able to supply.

Having tried the original machine manufacturer RS and other web sites unsuccessfully You came across with the identical safety relay we wanted and it turned up around 3 days- price was £200 cheaper than a similar but not identical part and requiring slight wiring adjustments Thank you

Good customer service from GM

Excellent and fast service.

Heather Dobbins was excellent helping us get a rare part from overseas and also providing numerous updates to all of our people here that were concerned with scheduling. She really made the whole process go smoothly.