Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Quick response with quote and product…"

JC

Quick response with quote and product delivery. Great pricing.

5 years ago

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"Great Service, Great Price"

John

Stuart and Melanie provided excellent customer service. Our machine was down and they found the part we needed and had it to us very quickly. I wouldn't hesitate recommending EU Automation and look forward to dealing with them again.

5 years ago

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"Great customer service"

Joumana Fakhoury

Great customer service Joel Xu always looks after us if we need something especially with delivery times. Products are always in great condition and delivery is always on time.

5 years ago

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"LOVE TO WORK WITH EU"

Claudia y

LOVE TO WORK WITH EU, GOOD PRICES, GOOD DELIVERY TIME, GOOD CUSTOMER SERVICES..

5 years ago

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"The goods was delivered as requested."

Karel Brož

The goods was delivered as requested.

5 years ago

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"Great reliable service provided by our…"

Luis Cruz

Great reliable service provided by our rep Nathan Bosco. He was very responsive and followed up consistently to ensure the order was placed and delivered as planned.

5 years ago

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"Helpful, friendly & would recommend"

Andrew (Manchester)

Helpful & friendly staff who explained everything in simple terms to myself who wasn’t fully conversant with the parts I required. I now have a happy customer. Would recommend and definitely use again in the future. Thanks for all your help.

5 years ago

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"Paul of EU very helpful from the word…"

Gary Pearson

Paul of EU very helpful from the word go, he called me within 1 hour of my online request. The whole transaction was straight forward and easy, pleasure to buy from.

5 years ago

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"You have been one of the customer…"

Ahmed Shabaj

You have been one of the customer service provider regarding to customer inquiries, support , and following up with orders. I like the way that you keep up with customer orders from the start point of contact and help customers with products identification to the delivery of items to customer's destinations. Keep up the good work...:)

5 years ago

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"Fast efficient service from start to…"

Carol Cullen

Fast efficient service from start to finish. I would recommend these guys

5 years ago

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"You are a great company And your service is fast and advanced And your dealings are safe I thank you"

Walid Ibrahim

You are a great company And your service is fast and advanced And your dealings are safe I thank you

5 years ago

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"Thank you"

Ion Gealapu

Thank you. The product works good.

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.