Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Delivered on the impossible"

Cilléne

Required a Load Breaker on very short notice, upon searching it was noted that the breaker was now obsolete causing a panic. I contacted EU Automation and had one to me in 24 hours considering it was next to impossible to get this item. Exceptional service from this company.

5 years ago

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"Great overall experience"

Trevor Lazar

I had the pleasure of getting to deal with Rachel Savino on a few different Bosch items. The level of service was amazing, I didn't at the time even have an account and she went above and beyond to help me track down these Bosch items for my broken down customer and provided impeccable service. I immediately put in the works of setting up an account. Look forward to dealing with Rachel and EU a lot more moving forward.

5 years ago

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"Always good dealing with EU Automation"

David

Always good dealing with EU Automation

5 years ago

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"Quick response along with great product…"

Richard Fearn

Quick response along with great product knowledge. Correct parts arrived in Australia quickly and in perfect condition. The only other option for us was second hand parts from ebay, I will definitely go to EU Automation first from now on.

5 years ago

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"Great Service!"

Jenelle Lane

I called them about a switch for our Meada crane, not only did they have it but they sent it out that day for us. Great customer service!

5 years ago

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"Carlos"

Valued Customer

Carlos, is terrific! Excellent customer service!

5 years ago

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"I'm delighted with EU Automation"

Martin Ruddick

So I'm delighted to say that EU Automation surpassed my expectations completely. From the very first moment of filling in the online enquiry to being contacted to run through various options with me and pricing to then confirming all of that then finally having the electrical component delivered via taxi to get us up and running again was very efficient. I also loved being kept in contact with where the part was and when we could expect it so that I could get my electrician here to fit the part. Thank you all for your help

5 years ago

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"Excellent in all respects."

Russell Phillips

Excellent in all respects.

5 years ago

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"Not the first time to work with EUA and…"

MTP ZZ

Not the first time to work with EUA and always satisfied with information given. Everything was as agreed.

5 years ago

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"Excellent customer service and…"

Mick George Group

Excellent customer service and professional friendly staff. Very helpful and quick to respond to my requests. Will definitely be using their services again.

5 years ago

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"Carlos was easy to work with and made…"

TGlaser

Carlos was easy to work with and made sure my part arrived exactly when we needed it. Thank you so much!

5 years ago

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"great service from Mrs"

Avishay Perets

great service from Mrs. Eteri Beriashvili , fast shipping.

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

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Aerospace manufacturing site receiving emergency spare part
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Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.