Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Very good customer service."
Samar Rashid
Very good customer service.
5 years ago
"Good service"
Juan San Martin
No problems, good service.
5 years ago
"Top Notch"
Ronnie Taylor
This was the first time that I have dealt with people who were genuine in meeting and caring about their customers needs and making sure all was right. Top Notch. I will definitely use this company again and recommend them to anyone. Thanks to Nancy and Kari.
5 years ago
"This Company is very trustworthy."
Renan Freitas
This Company is very trustworthy.
5 years ago
"Friendly staff and Top Notched Service!"
Anton Serrano
Very friendly staff and top notched service. They took care of me from placing the order and followed through until the product reached my door. The product was well packaged and secured. Was so happy with the service that I ordered another unit right away. Highly recommend it to everyone.
5 years ago
"1st time using EU Automation"
Chris
Enquiry dealt with quickly and efficiently, Item dispatched as promised with delivery to match. Thanks
5 years ago
"Positive shopping experience."
Tatiana Zakharova
Positive shopping experience. The professional team with effective organizational communication. Resolving customer queries as quickly as possible.
5 years ago
"Rachel Savino @ EU Automation took care…"
Matt Kenney
Rachel Savino @ EU Automation took care of an issue quickly & efficiently for me. She was incredibly professional & the company backed up any & all claims of 100% satisfaction regarding customer service . I will definitely have no problem with ordering from them on my next project. Thanks for turning a bad situation into one that was not nearly as painful as it could have been.
5 years ago
"Ya did good."
Brian Martens
Ya did real good.
5 years ago
"First time I have used EU and found…"
John Couzens
First time I have used EU and found them very helpful. Will go to them first when I need other parts.
5 years ago
"Ordered an obsolescent PLC from Europe…"
Sean OConnor
Ordered an obsolescent PLC from Europe to New Zealand, it arrived sooner than expected despite all the current COVID shipping problems many firms are having, and was exactly as advertised.
5 years ago
"fast delivery"
Osan Viorel
fast delivery, good organization, everything was over my expectation
5 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.