Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Perfect service witout problems"

Ivan

Perfect service witout problems

5 years ago

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"Great a quick service"

Edward Broodcooren

Great a quick service. Excellent!

5 years ago

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"As a first time customer"

Power Panel Team

As a first time customer, I will lie if I tell you that I was not in doubt when I thought of ordering from EU automation, considering the pay first method. Of course, I also used trustpilot just to check the business reviews for the company and it seems a lot positive comments was indicated in that section. Anyway I have ordered a mitsubishi brand PLC units and expansion modules and as stated in promised delivery scheduled, I have received it more earlier. Thanks to their representative in our country named Miss Fe Sy, who's very accommodating and patiently managed my orders and set up my accounts. To her colleagues in SG office, they are all answering all of my inquiry in due time and was more eager to give updates than I was expecting. Regarding my parcels, the goods were safe and secured brought from the origin in Singapore as it was shipped right to my door step. I gladly appreciate the service that they rendered to all of my concerns.

5 years ago

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"Excellent prompt service"

customer

Excellent prompt service, parts delivered on time and as expected.

5 years ago

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"Excellent Service!!!"

Sofía González

Excellent Service!!!

5 years ago

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"No comment"

Rachid

No comment, Excellent.

5 years ago

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"Easy life"

Simon Forster

Easy to use. they have what you need and it comes out without any bother. Thanks to EU A

5 years ago

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"Found and sourced a discontinued component"

Customer

Found and sourced a discontinued automation component for us with by far and away the shortest leadtime.

5 years ago

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"Good service"

RD

Good service. Item was quoted quickly, and arrived exactly on time.

5 years ago

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"Thank You"

ZOO Ostrava

The purchase was absolutely exemplary, after entering an anonymous request, Ms. Hradecká's lightning contact and resolution of all details. The required part arrived in a flash. Thank you and I can recommend the company.

5 years ago

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"super advise"

Rudi Kuehnhold

super advise, very good guidance with a very friendly, warm human touch, delivery as promised, can only more than recommend !!!!

5 years ago

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"We receive professional attention"

Fidel

We receive professional attention, a quick response to our requirements and a product of recognized quality

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
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Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.