Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"All good"
Armando Stanford
All good, Everything went as planed and on time!
5 years ago
"highly recommend"
Mikko
The communication with the seller was excellent and delivery time was sufficient. I order several items and one of was DOA. The priority for the seller was to send me a replacement part instead of sending the defective part first back or someting else time consuming. I highly recommend.
5 years ago
"Excelent"
Calin Popa
Excelent company
5 years ago
"Great Service"
John PIMENTEL
Great Service
5 years ago
"Oscar Wall was very helpful in…"
Joe Monroe
Oscar Wall was very helpful in acquiring me three switches we needed for a tooling install on an automotive assembly line. I truly appreciate you phone calls and emails. Beatriz Jaimes also went above and beyond keeping me notified of the shipping status. I will keep EU Automation in my contacts for future use. Thank you all.
5 years ago
"Very expedient and helpful"
Jon Grimes
Very expedient and helpful. Couldn’t ask for a better transaction. Will use again.
5 years ago
"great service"
Ran gan-el
The customer service if helpfull and very friendly, we got exactly what we wanted.
5 years ago
"Quick order & delivery"
Stewart Smith
Quick order & delivery After submitting the enquiry all moved along nice and easy. Quote... order... parts simply Thank you
5 years ago
"Keeping us running."
Wayne Brown
Quick expert advice, good resources to be able to find what we were looking for and a prompt delivery. We were looking at an urgent replacement PLC to enable us to keep a machine running whilst production concerns pressing. The response was quick and delivery timely, allowing us to continue with production until a future upgrade is implemented.
5 years ago
"Very good service and fast delivery..."
Pascal Lévesque
Very good service and fast delivery...
5 years ago
"Fast, exact, reliable service"
Edison Computers, Inc.
My sales rep contacted me very quickly after my inquiry, located the options available for the item I needed, and SOMEHOW managed to get it to me in upstate New York from the UK in THREE DAYS! The item was exactly what I ordered, exactly as described, and was available nowhere else I could find online. From this experience, I would highly recommend EU Automation for your automation needs. The unit I needed was a SEW Eurodrive USB11A - for some reason, a client had a new automated kiln system installed and they used a discontinued interface to access it.
5 years ago
"Great customer service"
Ken Releford
Great customer service, fast turnaround on a machine down issue.
5 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.