Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Good"
Molnar Ioan
Good the best !
5 years ago
"highly satisfaction in responding…"
Hanson Poh
highly satisfaction in responding enquiries attractive pricing good customer service
5 years ago
"Great service & delivery by EU Automation"
Peter Satos
Obsolete parts sourced and supplied quickly, easy process
5 years ago
"EU Automation is Great"
Jeff Silver
EU Automation is Great! I needed a pressure switch that had been discontinued and EU had one in stock at a reasonable price.
5 years ago
"Thank you Brandon and Jeanette for your…"
Jennifer Olivas
Thank you Brandon and Jeanette for your great customer service and your willingness to help me at anytime. I couldn't do my job with out great people like you.
5 years ago
"Excellent communication throughout the…"
Darren Williams
Excellent communication throughout the transaction, fast delivery Will definitely by again
5 years ago
"We have used EU Automation a few times…"
Sadie
We have used EU Automation a few times now and each time Joel and the team have been very efficient and responsive.
5 years ago
"The only place to find the parts I…"
A Satisfied Customer!
The only place to find the parts I needed!
5 years ago
"Great customer service."
Steven Ward
The response and attention was excellent. Even though the item was obsolete and unavailable, the customer service staff went above and beyond to assist the customer.
5 years ago
"I needed an obsolete part fast and EU…"
Mark Denning
I needed an obsolete part fast and EU automation did that for me.
5 years ago
"James Stewart is being very helpful and…"
Paulo Dias
James Stewart is being very helpful and professional helping me and the business I work for in getting spare parts very quickly, finding always the solution also in terms of quality and price. Much appreciated. On a general note, all the other EU workers have been also very professional managing payments, deliveries, delivery notes, etc. Keep on with the good work, guys.
5 years ago
"Excellent service."
Håvard Berkvik
Excellent service.
5 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.