Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Quick response center"

Tomáš Štěrba

Quick response center. Timely delivery. Thank you.

5 years ago

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"Timely and on spot"

Richard Morris

Timely and on spot. Keep up the good work.

5 years ago

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"We are very pleased with the quality of…"

Dinh Thi Thu

We are very pleased with the quality of your goods and services

5 years ago

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"I spoke with Mark about purchasing a…"

Charlie Carson

I spoke with Mark about purchasing a board He checked stock and explained how the board was overseas in their UK location and how the warehouse would cover shipping expenses and he would pay the taxes, and once he recieved the order it would take 7 to 10 days to arrive So I ordered the board and I believe I recieved it in 5days (even after I recieved notice ther was a delay) The board worked perfectly and it has a 1 year warranty I would defintely Order from EU again

5 years ago

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"Request for siemens parts"

Marzia

Great Assistance and prompt reply. Good stock! Excellent shipping information

5 years ago

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"Good company"

MARK WILSON

Good company, Great communications.

5 years ago

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"Fast delivery great communication"

Ned Varga

Fast delivery great communication. Thank you!

5 years ago

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"Excellent sales and customer service…"

Carlos Gravina

Excellent sales and customer service team

5 years ago

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"Awesome service and pricing"

Peter Conn

Awesome service and pricing, the part was an obsolete item and came in perfect condition.

5 years ago

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"Never forget anyone"

Ing. Matúš Šedina

After two years of contact type: Hello how are you? How are you doing? Do you need something? ... I just remind you what we do... . And one day i needed a driver so i remmembered to Mrs. Ilavská EuAutomation. I contacted her and she helped me over 1-2 days. Very good cooperation.

5 years ago

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"Thanks excellent service from your…"

Tesmond Loke

Thanks excellent service from your Sales Person David Ler and Support team. Very professional.

5 years ago

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"Great work and kind service."

Anmo Electric Co., Ltd.

Great work and kind service. I will contact again for next order.

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.