Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"just in time!!!"
Marko Schnitzler
just in time!!!
4 years ago
"Excellent customer service throughout…"
TMF Polymer Solutions, Inc.
Excellent customer service throughout the entire ordering process.
4 years ago
"super professional and accurate in all…"
Megalink Corp
Super professional and accurate in all the information provided durring the deal.
4 years ago
"Could not find a replacement motor and…"
James Ford
Could not find a replacement motor and EUAutomation had one in stock!
4 years ago
"Great service"
Jordan
Krys and his co workers went above and beyond in getting my customer the part he needed. The part was in Europe and was expected to arrive in a week. Krys got it to him in 2 days. Outstanding!
4 years ago
"Great service and speedy driver"
barclay
Great service and speedy driver
4 years ago
"accurate goodsaccurate goods "ASAP" delivery price of goods is competitive"
Maria Elisa Eufracio
accurate goods "ASAP" delivery price of goods is competitive
4 years ago
"Help in tense situation"
Ullrich Hänsel
Due to the tight supply situation, especially for electrical parts, we discovered EU Automation. EU Automation was able to supply us with urgently needed parts so that we can still deliver our machine on time. Thank you very much.
4 years ago
"I was very happy with the quote and the…"
Cheryl Clary
I was very happy with the quote and the timing of shipping the material out and getting it recieved.
4 years ago
"Contacted Stuart McConney at EU…"
Kathleen OLoughlin
Contacted Stuart McConney at EU Automation to get a quote via email, Stuart contacted me back right away with price and lead time, placed the PO was contacted with Order Confirmation and then shipping information. Very smooth running - no hiccups at all. Very professional and friendly to deal with.
4 years ago
"maintenance"
Sam
excellent service
4 years ago
"Excellent service"
Valued Customer
Excellent service, was kept informed from order to shipping. Received parts on time and no issues. A special thank you to Jeanette, Nancy, Kimberly for all your help and everyone behind the scenes
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.