Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent customer service."
John Castaneda
Excellent customer service.
4 years ago
"Response fast"
Linke Wang
Response fast, and always help me to track the parts from quotation to delivery, the important thing is I found the right part
4 years ago
"Good partner."
Kazó Zsolt
Good partner.
4 years ago
"Dealt with Javier and was impressed by…"
Jet Champion
Dealt with Javier and was impressed by her proficiency & service delivery. No negatives from me.
4 years ago
"Quick delivery."
Marek Kubricht
Quick delivery. Friendly communication.
4 years ago
"Great"
Carlos Alberto Hernández
Great service
4 years ago
"Good communication and fast delivery"
Ad Van Gorp
Good communication and fast delivery
4 years ago
"I am very appreciated with your support…"
Jeong Soo Lee
I am very appreciated with your support indeed. Recently, part price is very increased due to shortage. I hope EU Automation provide parts with more reasonable price and speedy lead time. Thanks you so much once again.
4 years ago
"Good job!"
Pavel Guretz
Good job and nice service
4 years ago
"The customer service and item purchased…"
James .
The customer service and item purchased was great
4 years ago
"Excellent customer support and service!"
František Sofka
Excellent customer support and service!
4 years ago
"Excellent customer service"
Diederik Lenssens
With a prompt action on offer, adjustments and sending of proforma, it was a fast, before promised delivery date supply.
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.