Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Customer service was fantastic but i…"
Archie Jackson
Customer service was fantastic but i was told it would be next day aired to me and was not. It did come in in a decent time frame but not over night. Will definitely use there services again.
4 years ago
"Thank you, EU Automation"
Evgeny Kuznetsov
Everything was perfect, as usual.
4 years ago
"Outstanding Customer Service"
Luis Parra
It's always a pleasure to work with EUA, they respond quick to our requests, Customer Service always follows up from the beginning to the end to make sure our orders are processed quickly and delivered without any issue.
4 years ago
"Very fast service"
Athanasios Stekas
Very fast service, very good delivery time for materials
4 years ago
"Excellent service from Alex Bailey"
Walter Thacker
Excellent service from Alex Bailey
4 years ago
"They deserve this rating."
Anthony A.
Mr. Thomas Higgins and EU Automation has performed above and beyond my expectaions. They respond to phone calls and emails in an extremly timely manner and there follow through with complicated items to purchase is second to none. They have even gone out of their wheel house so to speak to help our plant continue to operate. Their hard work and dedication to their customers has made them one of my only needed contacts in my phone. Thank you very much for all you do EU.
4 years ago
"EXCELLENT"
Roger Palaca Jr.
Response of my inquiries are quick and easy to contact to your representative.
4 years ago
"Review"
Georges Saati
Very satisfied with your service.
4 years ago
"THANK YOU FOR THE GREAT SERVICE"
JOSE GONZALEZ
THANK YOU FOR THE GREAT SERVICE, FAST AND EXACTLY AS INDICATED
4 years ago
"Very efficient and ready to solve…"
Franco Dodesini
Very efficient and ready to solve problems.
4 years ago
"Excellent"
James Korp
Excellent, professional service. Ultimate customer extremely please with quick turn around.
4 years ago
"How are you?"
Seungwon Lee
How are you? Thanks to your active help, I received the sensor you sent me. It was very helpful for my business because I could get a sensor within a short period of time. Thanks once again.
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.