Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Excellent Service"

Mark Russell

Excellent Service , Many Thanks

4 years ago

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"Had what I needed"

Bruce White

Had what I needed , when I needed it. Shipped promptly

4 years ago

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"Excellent"

Erika Czingraber

Easy communication, fast delivery.

4 years ago

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"Very fast response"

Itskos Nikos

Very fast response

4 years ago

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"Shipment package received with extra safety"

None

The shipment is good since it takes 2 weeks from Singapore to Penang. However, one should prepare themselves to receive the item since the courier service is provide by 3rd party.

4 years ago

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"Past experience with EU Automation…"

Radka

We have a very good experience

4 years ago

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"Team"

William Ware

Team. This is where I give a spill on how great the company is and this and that and...yada yada yada. Truth is, the people. Patrick and Claudia are the epitome of professionalism, technology and pride. I have utilized the service and support of EU Automation for many years and will continue to do so into the future. Lets have a Great 2022 Bill Ware Sr. Controls Engieer Harbison Walker International

4 years ago

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"Communication was significant in…"

Michelle Liakouras

Communication was significant in receiving our item on time and delivery was exceptionally fast.

4 years ago

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"The service was excellent as the…"

Ramonito Jhon Pines Wong

The service was excellent as the delivery was quick and staff were patient with me for making delayed payments.

4 years ago

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"excellent authentic and reliable company"

M Parekh

excellent authentic and reliable company

4 years ago

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"We couldn't be happier with our EU…"

Alex Liebeskind

We couldn't be happier with our EU Automation experience. Matilda is a rock star and saved the day. We had a part fail on a critical machine and she was able to find the part and get it overnighted. This was an obscure part that NO ONE else had in stock and isn't even being made any more. I believe she deserves a medal for literally saving Christmas for our client. We will definitely use EU Automation again in the future if we have any needs. Thank you Matilda! Alex Liebeskind On Top of I.T. Owner

4 years ago

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"For our first experience ordering from…"

Sherry K.

For our first experience ordering from EU Automation, we have nothing but positive results to say. The sales rep was great to work with and understood what I needed and when I needed it. He was very knowledgeable and we look forward to working with you in the future.

4 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.