Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Found these obsolete items on a web…"

John Aspinall

Found these obsolete items on a web search. I have no reference on price, probably not much above manufacturers price when available. Ordered on Proforma and delivery was 2 to 3 working days after payment transfer. Could not expect any more.

4 years ago

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"We required some Siemens equipment that…"

Manuel Haro

We required some Siemens equipment that currently was not available from the factory. We were quoted and purchased the equipment with no trouble. We appreciate the fact that we were contacted every step of the process until confirmation the material was shipped. We received the materials and are very satisfied with the service.

4 years ago

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"Perfect collaboration"

Nikos Simou

Perfect collaboration , great support ,

4 years ago

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"Great service"

THOMAS BRITTON

Great service, good communication and you had the parts I required!

4 years ago

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"thanks for the fast shipping"

Hyun Jung Jung

thanks for the fast shipping

4 years ago

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"They had the part I had been looking…"

Teb

They had the part I had been looking for and was unable to get from any of my other suppliers. They were prompt, courteous and helpful.

4 years ago

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"fast reply on requests very good service"

Günther Heller

fast reply on requests very good service

4 years ago

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"Parts turned whey they were meant to"

Mike

Parts turned whey they were meant to , all packed well , and good condition

4 years ago

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"Swift"

Lars Berggren

Swift, informative and professional support when our machine broke down and we desperately searched the internet for spare parts.

4 years ago

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"very trustable"

Jiseon Han

very trustable. fast shipment. clear document. very satisfied.

4 years ago

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"it was really good chance to know who…"

Kyung Kook Lee

it was really good chance to know who EU Automation is. i hope to contact EU Automation to make a good business in the near future. thank you

4 years ago

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"Great service"

Marc Brisebois

Great service

4 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.