Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent service from Daniel Olariu!"
UNYE CEM
Excellent service from Daniel Olariu! Thank you!
4 years ago
"Excellent service from Tyler Jordan!"
Nathalie Yepez
Excellent service from Tyler Jordan! Thank you!
4 years ago
"The service we received was excellent,"
Lee Anne Mills
The service we received was excellent,
4 years ago
"Excellent Service"
Hardik Shah
Excellent Service
4 years ago
"This was the easiest order I have…"
Janet Roach
This was the easiest order I have placed this year. Everyone was great I would definitely use them again and would recommend them to everyone.
4 years ago
"Love this company"
Gina Mortier
Love this company. Very easy to work with and very helpful.
4 years ago
"Great sales support and customer…"
Glenn A Pollinger
Great sales support and customer service. Special thanks to Tom Higgins for expediting my order to meet customers expectations.
4 years ago
"Great Resource"
Carol DAlessio
The sales rep was both very helpful and personable. The purchasing process was straight forward, and I was notified of the order status as it progressed in real time. The products were priced reasonably and delivered promptly as quoted. Great resource!
4 years ago
"Thank's very much."
Bambang Budi Priambodo
Thank's very much. Quick response, Good communication, fast delivery. See you on next order.
4 years ago
"Great service"
Keoni Kawahara
James, Jon and Kevin has done a very good job on their customer service. James has especially been helping me answer all my questions. The next day shipping to us is especially great. Plus you seem to have parts that is hard to find and from trusted suppliers. It is hard to trust random sellers online. I recomended your company to our partners and they have ordered from you.
4 years ago
"I was not just impressed with the…"
Steve .
I was not just impressed with the customer service finding an obsolete VFD, but I was just as impressed with the quick turn around on my order since I was in a bind without the VFD. Thank you for such an easy experience.
4 years ago
"Excellent service!"
Ian Tarves
Excellent service!
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.