Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"All I can say is AWESOME!!"

April

John Madgin and EU Automation have been a life saver for me with the company I work for (Southwire). John is GREAT! Response times are quicker than most of the local vendors I deal with. Pricing is VERY competitive. John is always on point with ANY of my concerns or issues. He has even been able to get me discontinued items on more than 1 occasion! I have hundreds of vendor options throughout the company I work for, John at EU Automation will always be my VERY FIRST electrical go to

4 years ago

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"I needed an obsolete part"

Karl

I needed an obsolete part, they had one in stock, price was on par with other suppliers, they shipped it to me in New Zealand lightening fast. But they get 5 stars because the two people I delt with were just excellent. The parts specialist, Paul, called me on the phone at every step to keep me updated. I required some extra paperwork, and the customer service person, Nancy, made sure it happened and kept me informed. I appreciate good service, and I got that even though I was a small customer. They will be my first call for parts in the future.

4 years ago

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"First time dealing with EU Automation"

Darren Mathieson

First time dealing with EU Automation, easy to talk to and the goods and service were excellent.

4 years ago

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"Beckhoff valve"

Terry

After searching the web for a specific part, I found your website. Called & spoke with Enrique Ramirez. He was nothing but WORLD CLASS PROFESSIONAL ! Expedited parts we needed and followed up to make sure we received them. We will not hesitate to do business with your company in the future.

4 years ago

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"Excellent service and timing"

Gabriele Coglitore

Excellent service and timing

4 years ago

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"LQ-HQ-QD=Large Quantity-High…"

Krister Nyholm

LQ-HQ-QD=Large Quantity-High Quality-Quick Delivery.

4 years ago

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"Absolutely perfect"

Miriam Träger

Very quick reply and super good communication !

4 years ago

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"customer service went beyond and was…"

Tony Ireland

customer service went beyond and was very knowledgeable and professional..!

4 years ago

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"This web site was very easy to use"

Ken Hajduk

This web site was very easy to use. had the part i ordered in days from the UK.

4 years ago

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"Siemens parts - reconditioned"

Tomas

We appreciate fast and easy buying process for the parts that were necessary to keep machine up and running. Delivery was faster than expected.

4 years ago

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"absolute serious"

industrial customer

- nice communication - fast offer - fast order - fast delivery

4 years ago

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"well done"

Herhof GmbH

well done.................

4 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.