Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Ok service"

kim kaerlev

Ok service, Quick responce. Just in time.

3 years ago

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"Fast and easy communication"

Henning Schneider

Fast and easy communication

3 years ago

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"Patrick is great to work with."

Judy Burgess

Patrick is great to work with.

4 years ago

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"My AC/Heat controller went out and able…"

Cynthia Cabadas

My AC/Heat controller went out and able to find it through you guys, thank you. Even though the instructions didn't quite match my unit my sweetie genius figured it out.

4 years ago

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"Refurbished servo"

Glyn Murray

Purchased refurbished servo. Help and advice given plus 12 month warranty. Delivered as scheduled

4 years ago

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"I received a quick response for my…"

Julie Palmer

I received a quick response for my initial enquiry and received the order on time. When I had to return part of the order that was also done efficiently

4 years ago

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"Grateful for Fantastic Service."

Julie Cunningham

Our sales rep Chris Williams is a delight to speak with as well as being quick with his responses, quotes, and ensures we have everything we need to the best of his ability. His customer service is outstanding.

4 years ago

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"fast, without Problems"

Peter

fast, without Problems Thanks

4 years ago

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"Great service …"

MARK WASKEY

Ben is always a huge help and then get updates on status of shipment status, every step of the way Wish i could push more business your way.

4 years ago

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"The order process was easy and my order…"

ERIC

The order process was easy and my order was entered and processed timely...

4 years ago

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"great service"

Jose Mata - Site Manager

great service

4 years ago

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"Sales rep gets right on your needs"

Jim Erb

Sales rep gets right on your needs. Easy secure payment. Email updates on your order right away with tracking. Very satisfied. Good fair pricing,

4 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.