Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Ok service"
kim kaerlev
Ok service, Quick responce. Just in time.
3 years ago
"Fast and easy communication"
Henning Schneider
Fast and easy communication
3 years ago
"Patrick is great to work with."
Judy Burgess
Patrick is great to work with.
4 years ago
"My AC/Heat controller went out and able…"
Cynthia Cabadas
My AC/Heat controller went out and able to find it through you guys, thank you. Even though the instructions didn't quite match my unit my sweetie genius figured it out.
4 years ago
"Refurbished servo"
Glyn Murray
Purchased refurbished servo. Help and advice given plus 12 month warranty. Delivered as scheduled
4 years ago
"I received a quick response for my…"
Julie Palmer
I received a quick response for my initial enquiry and received the order on time. When I had to return part of the order that was also done efficiently
4 years ago
"Grateful for Fantastic Service."
Julie Cunningham
Our sales rep Chris Williams is a delight to speak with as well as being quick with his responses, quotes, and ensures we have everything we need to the best of his ability. His customer service is outstanding.
4 years ago
"fast, without Problems"
Peter
fast, without Problems Thanks
4 years ago
"Great service …"
MARK WASKEY
Ben is always a huge help and then get updates on status of shipment status, every step of the way Wish i could push more business your way.
4 years ago
"The order process was easy and my order…"
ERIC
The order process was easy and my order was entered and processed timely...
4 years ago
"great service"
Jose Mata - Site Manager
great service
4 years ago
"Sales rep gets right on your needs"
Jim Erb
Sales rep gets right on your needs. Easy secure payment. Email updates on your order right away with tracking. Very satisfied. Good fair pricing,
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.