Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Benjamin Franks"

HUGH JACKSON

I find the help I need is very responsive with a very fast turn around time when I need, either a quote or to place an order. Ben has repeatedly gone above and beyond what most would do to make sure I get what I need His knowledge of what he sells is great and the young man is always pleasant. Its nice to deal with a company where you feel like your business is truly wanted . Over the years of dealing with EU automation i have recommended ben and his team to many other branches within our company and generally Ben is my go to guy even before i contact the MFG

3 years ago

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"Much thanks to Tom Higgins at…"

DEBBIE WISNIEWSKI

Much thanks to Tom Higgins at EU...always very helpful ...gets the job done when we need him to...!!

3 years ago

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"Buy from John Madgin"

Matthew

John Madgin with EU has helped me with most everything that I need. I have been buying from John for years now and every time its a quick response even though we are in different countries.

3 years ago

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"Best Vendor to work with"

Matthew

Best Vendor to work with The speed of response and level of care taken is unmatched in any other Vendor I work with in this industry.

3 years ago

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"Enrique and Marleni prompt replies!"

Mark S.

Enrique Ramirez and Marleni Cervantes have been very prompt in replying to my quote requests and have been very helpful. They have been able to find some components that no other places have been able to find.

3 years ago

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"People were very helpful and pleasant…"

Steve

People were very helpful and pleasant to deal with. They were very thorough in explaining the product as well as the return policy.

3 years ago

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"John is an incredible account manager."

Rudy

John is one of the best customer service reps I have ever dealt with in my career. The response time and quality of the work and help that he provides is truly one of the reasons I keep coming back to EUA again and again. That's with the time delay as I am in the USA. Yet, no one matches his experience and service. I tell everyone I can at our company to use him and his company.

3 years ago

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"We do a lot of work with EU"

Joseph Kirk

We do a lot of work with EU. They are always quick to respond to our questions. John Madgin has helped me out of so many problems I cant even count them all. He is always nice and professional and does all he can to find us a solution. Without the help from John and EU we would have lost many opportunities. Thanks John!

3 years ago

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"EU Automatiion is an excellent company!!!"

Samarah Ramirez

EU Automatiion is an excellent company. They are very fast to quote, deliveries are on time and they have an incredible customer service. I have to thank to the best sells person in the world, John Madgin, he is an incredible, wonderful person who support his customers, he is fantastic!!! I look forward to many more years doing business with him.

3 years ago

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"EU has been a great partner to us"

Nick Torres

EU has been a great partner to us. They are always quick to respond to quote request. They deliver their product on time and the quality is great.

3 years ago

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"Most reliable and better lead time in hardware availability"

Mark

EUAutomation has been by far the most reliable and better lead time in hardware availability in times like this. Special thanks to Mr. Enrique Ramirez, Ms. Marleni Cervantes, Ms. Matilda Webber for their timely replies, updates, suggestions and support.

3 years ago

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"Excellent"

Rosario Gomez

Hello, SACCSA have worked with Eric Rubio for about 4 years, everything is always excellent.

3 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

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Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.