Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"On time"
Laura Alvarez
Everything was received on time and to our satisfaction.
3 years ago
"AWESOME REP!"
Sheer Fields
EU Automation is a great company to work with. Sometimes we can have multiple companies screaming for parts at the same time and Maria C. is right there to get everything taken care of. Great response time and delivery time!
3 years ago
"EVERYTHING WAS EXACTLY LIKE THEY SAID"
Daniel .
EVERYTHING WAS EXACTLY LIKE THEY SAID PART QUALITY AND TIMING WAS GOOD
3 years ago
"Excellent Response and Service"
Michael A.
Maria Chrisanthou has provided excellent service and responsiveness to our many urgent material requests. Part availability has been good - even with a constrained WW supply chain.
3 years ago
"Matilda Webber went the extra mile …"
Tim
Matilda Webber went the extra mile to help us find a very hard to find component. Finding alternatives that would fit our need, confirming availability, and following up to ensure we successfully ordered product. PS: Very friendly
3 years ago
"I deal with over hundred vendors weekly…"
William Westover
I deal with over hundred vendors weekly and you are at the top of the list when it comes to customer service, response time, inventory and lead time. Thank You !
3 years ago
"Is a good company"
Anayatzin Hernandez
Is a good company, we obtain a prompt reply for our quotation and elivery times for them, also our customer service Eric Rubio is an excellent and kind person with us
3 years ago
"Same day order."
Lisa
We had a line down emergency and a part was needed same day, we dealt with James Hunter who was quick and efficient, he even gave us an estimated time of arrival which was adhered too. Very happy with the service James provided, our order was late over to him but he pulled out all the stops to get this to us.
3 years ago
"Very helpful and quick"
Jackie Blanchard
Enrique Ramirez is always very helpful when I am searching for or needing a specific part. I am glad I searched online for a certain part and received help from him. He gets me answers right away. Great company. Thank you Enrique!
3 years ago
"Great customer service"
Mega Supply LLC
Enrique has been our agent for quite some time now and is very helpful.
3 years ago
"Great Response and Service"
Nathan Hale
My Rep Enrique Ramirez is always responsive and gives great service.
3 years ago
"Very helpful and knowledgeable"
K.Boyd
Very knowledgeable staff, responds quickly, excellent customer service.
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.