Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Delivery faster than confirmed"

Flemming Lund Sørensen

Delivery faster than confirmed. Product as confirmed.

4 years ago

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"Product was actually in stock..."

MReiland

The price for electronics is MUCH higher right now than normal but EU Automation said they could deliver and they did. I have had nothing but trouble lately with vendors saying they have a product in stock at the elevated price and after purchasing getting a note saying its 6 months backordered. EU Automation delivered on the time they promised.

4 years ago

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"The service is excellent!"

Koji Masuda

The service is excellent!

4 years ago

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"Consistently great service from EU…"

CP

Consistently great service from EU Automation. Our go to supplier for discontinued items.

4 years ago

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"Fast"

MICHAEL SALLOUM

Fast , Accurate, affordable services.

4 years ago

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"Great customer service and support"

JUSTIN JAMES

Great customer service and support

4 years ago

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"I had an issue with what I thought was…"

Al El hefe

I had an issue with what I thought was an excessive credit card charge. I called my sales rep, OSCAR, and he was able to credit the c.c. charge. I appreciate the fact he was able to do that for my company. thank you again!

4 years ago

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"thank you for your services"

Iyad Jarayseh

thank you for your services

4 years ago

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"Quick and helpfull!"

Tibor Róth

Quick and helpfull!

4 years ago

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"very good service"

James Hardman

very good service, parts had to come from America, i was told 5 to 7 working days, delivered on time in good packaging to protect the parts. kept informed about tracking and delivery. great service. would definitely recommend.

4 years ago

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"Great Experience"

James Martin

Overall the experience was great. Ms. Kimberly Porcha was a pleasure speaking with and very helpfull.

4 years ago

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"I trust this company."

Radulescu Ioan

We buy one device, everithing was ok, the arrival time was as planned.

4 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.