Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"EU are excellent supplier"
pianoman
EU are excellent supplier of equipment, both new and used. The staff are courteous and very helpful.
4 years ago
"Great customer service by Maria…"
R E
Great customer service by Maria Chrisanthou. Part received very fast.
4 years ago
"6ES7120-0AH01-0AA0"
Nicolae Decebal Mocan
The ordered product was delivered on time . The product is technically good .
4 years ago
"Fast shipping and part that was…"
Raphael Merz
Fast shipping and part that was declarated as refurbished was actually brand new and sealed!
4 years ago
"Wonderful service"
Mohammadreza Esmaeilzadeh
Wonderful service. Fast, accurate and reliable.
4 years ago
"Fast response and delivery"
Rubyanne
We needed a part urgently as the production was affected. Thanks for EU Automation’s fast response and stock confirmation, we manage to solve the tool down issue quickly.
4 years ago
"Valido partner, con disponibilità materiale immediato"
Cristiano Viola
Rapide risposte, offerta ricevuta in breve tempo e chiara. Evasione ordine secondo i termini stabiliti
4 years ago
"excellent"
Patrick Chartrand
excellent service
4 years ago
"Amazing"
Luke Lauzon
Great customer service and follow up. Super fast shipping Great support Thanks
4 years ago
"Great Customer Service"
Brent DeMarco
Received a wrong part but Eric Melendez was on top of the situation, corrected the order at no charge and sent out the correct part. I really appreciated the great customer service and response Eric gave to us. Thank you EU Automation
4 years ago
"Smooth ordering and prompt…"
Entric Services Ltd
Smooth ordering and prompt delivery..... highly recommended
4 years ago
"Found these obsolete items on a web…"
John Aspinall
Found these obsolete items on a web search. I have no reference on price, probably not much above manufacturers price when available. Ordered on Proforma and delivery was 2 to 3 working days after payment transfer. Could not expect any more.
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.