Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great service"
Keoni Kawahara
James, Jon and Kevin has done a very good job on their customer service. James has especially been helping me answer all my questions. The next day shipping to us is especially great. Plus you seem to have parts that is hard to find and from trusted suppliers. It is hard to trust random sellers online. I recomended your company to our partners and they have ordered from you.
4 years ago
"I was not just impressed with the…"
Steve .
I was not just impressed with the customer service finding an obsolete VFD, but I was just as impressed with the quick turn around on my order since I was in a bind without the VFD. Thank you for such an easy experience.
4 years ago
"Excellent service!"
Ian Tarves
Excellent service!
4 years ago
"EU are excellent supplier"
pianoman
EU are excellent supplier of equipment, both new and used. The staff are courteous and very helpful.
4 years ago
"Great customer service by Maria…"
R E
Great customer service by Maria Chrisanthou. Part received very fast.
4 years ago
"6ES7120-0AH01-0AA0"
Nicolae Decebal Mocan
The ordered product was delivered on time . The product is technically good .
4 years ago
"Fast shipping and part that was…"
Raphael Merz
Fast shipping and part that was declarated as refurbished was actually brand new and sealed!
4 years ago
"Wonderful service"
Mohammadreza Esmaeilzadeh
Wonderful service. Fast, accurate and reliable.
4 years ago
"Fast response and delivery"
Rubyanne
We needed a part urgently as the production was affected. Thanks for EU Automation’s fast response and stock confirmation, we manage to solve the tool down issue quickly.
4 years ago
"Valido partner, con disponibilità materiale immediato"
Cristiano Viola
Rapide risposte, offerta ricevuta in breve tempo e chiara. Evasione ordine secondo i termini stabiliti
4 years ago
"excellent"
Patrick Chartrand
excellent service
4 years ago
"Amazing"
Luke Lauzon
Great customer service and follow up. Super fast shipping Great support Thanks
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.