Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Very fast response time."
John Cox
Very fast response time.
4 years ago
"Could not ask to be any better great…"
Ricky Hudson
Could not ask to be any better great response and shipping was outstanding Hudson Marine Construction WILL be ordering more from y’all in the near future
4 years ago
"As we all know the world wide supply of…"
Richard L. - American Biaxis I
As we all know the world wide supply of almost all goods is suffering. When face with unacceptable long lead deliveries from our local Siemens distributer we turned to EU Automation. They were able to source a long list of Siemens components within a short period of time. An effort that we couldn't otherwise have performed ourselves without a significant effort in online sourcing. They did all this while saving us money in the process. Thank you for the support.
4 years ago
"thank you for excellent cooperation"
Zuzana Cunderlikova
thank you for excellent cooperation
4 years ago
"Fast shipping"
Nicole Huang
Fast shipping
4 years ago
"Great service"
Geoff Cowie
Great service in locating and providing a part urgently required due to lighting damage
4 years ago
"John Madgin"
Cassie Williams
John Madgin is our sales representative here at AWC, and he is an absolute dream to work with. He is extremely quick to respond, always available for questions and gets you the status of your orders so you're never waiting for confirmations. EU Automation has been so helpful with material that we can't source anywhere else, and keeps our clients very happy. We love working with John and having EU Automation as a valuable resource.
4 years ago
"review"
Ms. Desi
little bit confuse with the sales...but its ok..
4 years ago
"Couldn't be faulted."
Martin C
Couldn't be faulted.
4 years ago
"We love working with John Madgin he is…"
Paul Twichell
We love working with John Madgin he is very polite and well informed on his product line. If he doesn't have what we are looking for he always offers us an equivalent. His pricing almost always gets us the order,
4 years ago
"I spoke with Eric Ackerman to order…"
David Kress
I spoke with Eric Ackerman to order some parts for a Maxon burner. He was super friendly and knowledgeable and his help was greatly appreciated.
4 years ago
"EXCELLENT SERVICE PREVAILS"
Raj PATEL
Yes, the experience has been absolutely great till now with Sales Representative Kimberly Porcha always thriving to provide smooth ordering process which suits us per our requirements. In case of discrepancies, she's always have them resolved !
4 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.