Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Primary partner for dated and hard to find equipment"

Angelo Mores

Efficient, fast, and with a customer service highly skilled. I found the company as a primary partner for dated equpment. Angelo Mores Industrial Engineering and Maintenance manager Knorr-Bremse Italy

5 years ago

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"We were in need of a Siemens…"

Martin Sweetland

We were in need of a Siemens transformer. EU Automation had the best price and delivered within the required time frame . Very helpful staff , very easy transaction from start to finish.

5 years ago

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"Great service"

Vincent Morissette

Great service, fast answer and delivery. good product!

5 years ago

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"Reliability and kindness"

Na Jung Kyoon

Through this first transaction, I found that EU automation was kind and reliable and continued business progress was possible.

5 years ago

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"EXCELLENT ADVICE"

Ainhara Calzada Panero

EXCELLENT ADVICE VERY GOOD LOGISTICS HIGHLY RECOMMENDED WILL BUY AGAIN FOR SURE

5 years ago

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"These Guys Went Above and Beyond For Us!"

Andy M.

Brandon Jordan went above and beyond to get the specialty part we needed. After scouring over the internet for hours and unable to find what I needed, he was able to find it quickly and made sure all the details matched our needs. We appreciate it!

5 years ago

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"Couldn't fault eu automation"

Paul Taylor

Couldn't fault eu automation, from start to finish they were helpful and knowledgeable.

5 years ago

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"Supersatisfied"

Ted Wilhelmsson

Good communication , good product , good delivery

5 years ago

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"The team was exceptional"

Sherri Brown

The team was exceptional! Not only did they help me find and order hard to find parts, they went above and beyond by providing me with critical information about the limited future of the supplies and support for them. Very professional and a pleasure to work with.

5 years ago

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"Breaker for legacy chiller"

Richard

We needed an ABB breaker for a 20 year old centrifugal chiller. They located one in Europe and shipped it to us in about a week. Customer service was pleasant and efficient.

5 years ago

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"Always great service"

Lennie Miner

Always great service, and trusted Brands. Our sales contact Johanna Vázquez did an amazing job ensuring our order was correct and the material was tracked from start to finish.

5 years ago

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"Great service"

Ryan H

They helped me get the parts I needed. They also were able to get my parts to me on time. Will use again

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.