Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Primary partner for dated and hard to find equipment"
Angelo Mores
Efficient, fast, and with a customer service highly skilled. I found the company as a primary partner for dated equpment. Angelo Mores Industrial Engineering and Maintenance manager Knorr-Bremse Italy
5 years ago
"We were in need of a Siemens…"
Martin Sweetland
We were in need of a Siemens transformer. EU Automation had the best price and delivered within the required time frame . Very helpful staff , very easy transaction from start to finish.
5 years ago
"Great service"
Vincent Morissette
Great service, fast answer and delivery. good product!
5 years ago
"Reliability and kindness"
Na Jung Kyoon
Through this first transaction, I found that EU automation was kind and reliable and continued business progress was possible.
5 years ago
"EXCELLENT ADVICE"
Ainhara Calzada Panero
EXCELLENT ADVICE VERY GOOD LOGISTICS HIGHLY RECOMMENDED WILL BUY AGAIN FOR SURE
5 years ago
"These Guys Went Above and Beyond For Us!"
Andy M.
Brandon Jordan went above and beyond to get the specialty part we needed. After scouring over the internet for hours and unable to find what I needed, he was able to find it quickly and made sure all the details matched our needs. We appreciate it!
5 years ago
"Couldn't fault eu automation"
Paul Taylor
Couldn't fault eu automation, from start to finish they were helpful and knowledgeable.
5 years ago
"Supersatisfied"
Ted Wilhelmsson
Good communication , good product , good delivery
5 years ago
"The team was exceptional"
Sherri Brown
The team was exceptional! Not only did they help me find and order hard to find parts, they went above and beyond by providing me with critical information about the limited future of the supplies and support for them. Very professional and a pleasure to work with.
5 years ago
"Breaker for legacy chiller"
Richard
We needed an ABB breaker for a 20 year old centrifugal chiller. They located one in Europe and shipped it to us in about a week. Customer service was pleasant and efficient.
5 years ago
"Always great service"
Lennie Miner
Always great service, and trusted Brands. Our sales contact Johanna Vázquez did an amazing job ensuring our order was correct and the material was tracked from start to finish.
5 years ago
"Great service"
Ryan H
They helped me get the parts I needed. They also were able to get my parts to me on time. Will use again
5 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.