Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Fast and competent communication"

Pop Dacian

Fast and competent communication, fast delivery, good prices. The Romanian office is 5 stars!

5 years ago

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"Great!"

Mariana Pintilie

Fast response, reliable, very helpful.

5 years ago

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"Location of Siemens Obsolete Products"

Randy Whitt

I'm very pleased that EU Automation was able to locate the Siemens Micro-Master VFD Controls and Siemens Micro-Master 4 PROFI-BUS Network Communications Module that have been obsolete for a couple of years now. The Lead Time was quoted for 7 to 10 days from Germany and the units were delivered in 9 days after we placed the order. EU Automation personnel updated us on the ship date and provided us with the UPS Tracking Number that we could view for delivery.

5 years ago

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"EU Automation was able to supply a part…"

Jimmy Miller

EU Automation was able to supply a part that other vendors said was obsolete.

5 years ago

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"Service was good as expected"

Sidhartha

Service was good as expected. Thanks to customer service & Katerina.

5 years ago

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"Super job"

Maik

They were friendly, very fast and they found a peace of electronic that I didn´t find. And I have to say this with a very low voice - they were cheap...

5 years ago

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"Good Service"

Glen Piesse

Good Service, good communication.

5 years ago

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"Excellent Service!"

Ilias Liangas

Excellent Service!

5 years ago

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"exellent service"

Bjarne Christensen

exellent service

5 years ago

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"Good communication"

Glen Piesse

Good communication, good follow up.

5 years ago

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"Great service and pleased with product."

Nicholas Knickle

Great service and pleased with product.

5 years ago

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"All ok"

Petrisor Pasca

All ok, part as required, quick delivery, assistance till part fitted. Manny thanks!

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.