Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Great service."

Trainser Purchasing

Great service.

5 years ago

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"I was looking for an obsolete…"

Gary Mally

I was looking for an obsolete Mitsubishi drive and was not having any luck. I contacted EU and in about a day they located 2 of them new in the box. They priced them very reasonable and I bought them both. Delivery was as promised and we got our machine back up and running. I will definitely use EU in the future. They did an excellent job.

5 years ago

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"Very good services.."

Abdul Halim Bin Ahmad Halim

Very good services..

5 years ago

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"Top Automation Suppier!"

Al S.

Years ago, an EU Automation rep came to see me to tell me all about EU Automation and how it could make my life easier. When I found out EU Automation was in the UK I thought “Ya, sure they can”. I’m in Canada, across the pond. Well, long story short, I got into a bind with some Obsolete equipment that I couldn’t find anywhere in Canada or the US so I gave EU Automation a shot. What I found was that EU Automation got it to me faster and more cost-effectively that I could buy it from my local supplier which. Since then I have gone to EU for many products and have found that my fears of EU being across the pond was a moot point because EU can almost always get us our product faster and more cost-effective on much of the parts we require. They have become a top tier supplier to Taylor Steel and I don’t see that changing any time soon. Thank you!

5 years ago

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"quick and good price"

W-EDC

as fast as possible

5 years ago

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"Excellent experience doing business…"

Sojan

Excellent experience doing business with you

5 years ago

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"Great customer service and product…"

Rossini North America LLC

Great customer service and product availability

5 years ago

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"Great service all round"

Rob Ward

Great service all round, will definitely use again.

5 years ago

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"Excellent Customer Service"

Noe Trejo

Excellent Customer Service

5 years ago

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"Patrick was very help in getting the…"

Lori Heller

Patrick was very help in getting the parts my customer needed from the UK. He is a pleasure to work with.

5 years ago

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"Great service and prompt delivery..."

Rowland Bradley

Great service and prompt delivery...

5 years ago

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"Siemens Spares : UK to DXB"

Abbas Khan

To be honest, I was having second thoughts before placing the order, as this was my first time working with them and the order value was approx. USD 70K. However, I went ahead and placed the order. Received my order on time, the spares were in perfect condition. Overall, the experience of doing business with EU Automation was well beyond my expectations ! EU has without a doubt made it to our list of trusted suppliers. Special appreciation for Ms. Katerina Manzel & her team, one of the best people I've ever worked with ! Cheers !

5 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.