Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Maria Chrisanthou"
BEN HOBBS
Maria Chrisanthou, Just wanted to say thank you, we got the order first thing this morning. You guys made it very easy to order and kept me updated throughout this process. Thank You Ben
3 years ago
"Highly Recommend"
Adam
Highly Recommend. Great service and product was as described
3 years ago
"Fast delivery of electrical components…"
Thomas Bleß
Fast delivery of electrical components that were not available through our standard supply chain.
3 years ago
"Siemens 6ES7"
Andrzej Szeląg
The seller, Mr. Patryk Jasicki, responds very quickly to inquiries and orders and you can easily get in touch. Thank you for your involvement and help.
3 years ago
"VERY RESPONSIVE SALES"
Gus Dewan
The sales representative is very responsive towards the inquiry and orders. But the documentation must be a note. Shipping documents must be sent to consignee prior to the date of delivery. Everything is running very well.
3 years ago
"Good prompt service and excellent…"
JOHN
Good prompt service and excellent feedback from Danial.
3 years ago
"Great communication and exactly what i…"
Noel Hosking
Great communication and exactly what i needed. Thankyou Sree Sangeeth. I will use again.
3 years ago
"Excellent customer service"
Andrea Chuah
Excellent customer service, Sree Sangeeth response to my email very fast, and also provide all the information I need to make put through my order without any hassle. Sree deserve 5 stars. Thank you, Sree your excellent customer service support.
3 years ago
"Responsive and professional assistance"
MJS
Responsive and professional assistance. Always willing to help the customer. Very much appreciated!
3 years ago
"Delivery as promised in time"
Gordon
Delivery as promised in time, good packing, ordered parts 100% ok
3 years ago
"The delivery of such a big order(above…"
Nitin Joshi
The delivery of such a big order(above 200 thousand dollars) for Siemens drives has been handled excellently by Patricia. The response and the updates given to us time to time and with all transparency. None of the calls went unanswered during the course of execution of the order. In such a difficult situation of semiconductor shortages, managing delivery is a big challange and has been handled very effectively. Keep it up......we look forward for such a support
3 years ago
"CANADA SHIPMENTS ELECTRICAL PARTS FROM EUROPE"
ROGER
EASY TO REACH BY PHONE AND E MAIL..SPEEDY RESPONSE AND GOOD DELIVERY OF RIGHT PARTS
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.