Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Good and professional Service"

Hartmut Kemmler

Excellent communication and fast response from Chantel Bailey. Reliable Delivery in time.

3 years ago

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"Thomas Higgins was most helpful with a…"

Danny McGee

Thomas Higgins was most helpful with a power meter I was looking for. I got a quote back quickly and have placed an order. I will be using EUAUTOMATION again in the future Danny McGee

3 years ago

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"I've been going to Thomas Higgins for…"

customer

I've been going to Thomas Higgins for months now to help me with hard to find parts. He has been an absolute pleasure to work with, always doing more than expected, while delivering fast results. Quotes are sent quickly, product found, and I've had no issues with getting my products on time and undamaged. I recommend EU Automation, Tom specifically, to all my associates!

3 years ago

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"Order processing"

Arkadiusz Chełmiński

Reliable service and fast service and timely delivery. I recommend the company. I will definitely use EU Automation again for ours customers needs. Thanks very much for your help. Arkadiusz

3 years ago

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"Fast respont and Delivery"

John

Fast respont and Delivery

3 years ago

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"Big help for our urgent order"

František Šťastný

Big help for our urgent order. Good communication and very quick delivery from U.S. to Czech republic.

3 years ago

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"The product in question"

Steve Coetzee

Joel is proactive in getting the quote and once and order has been placed, to get the part to us on time, everything is done to achieve it.

3 years ago

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"I was on the hunt for some hard to find Beckhoff"

Matt

I was on the hunt for some hard to find Beckhoff parts and reached out EU with little expectation. I was proven otherwise! I sent a list to Krystian Siwiec and he had a quote for 99% of the parts in under 24 hours. He went above and beyond to help me source these. Krystian made everything incredibly easy and enjoyable to work with. We will be working with EU and Krystian more!

3 years ago

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"Athena was extremely helpful and went…"

Steve

Athena was extremely helpful and went above and beyond expectations in order to get the items we needed as quickly as possible. She is a pleasure to talk with and we will definitely use EU Automation again for our needs thanks to her. Thank you very much.

3 years ago

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"Rare parts with delivered with rare speed"

Marvin Kamp

The speed of Your response and delivery after order confirmation

3 years ago

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"EU Automation is a very reliable…"

sukhvinder singh riat

EU Automation is a very reliable resource for new and repaired electrical spares. Timely delivery and competitive rates make them lead this market.

3 years ago

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"Revised review"

Keishla Garcia

Writing a new review since I cannot edit the previous one. Erika was really helpful and quick. The issue was resolved and no return was needed.

3 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.