Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Rapid delivery"

Martin Ruml

Rapid delivery

3 years ago

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"Good experience"

Andrea Miller

Quickly let me know they had product needed in stock. Once ordered, it shipped very soon. Good, friendly service.

3 years ago

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"A1 customer service"

Alyssa N.

All my usual vendors were out of stock as of recently. Not only did they have the quantities I needed, but they cut the turn around time by half. I will be using them first from now on. Maria has been awesome.

3 years ago

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"Awesome service"

john grosso

Awesome service, great people to work with.

3 years ago

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"replacement"

Tony Hilton

convenient and attention to detail.

3 years ago

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"First contact"

Dusan Drljaca

First contact Human contact with your account manager Antonia Batur was great. Her willingness to help me find exactly what I needed was something that surprised me. This is the reason that I will try to order from your company again.

3 years ago

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"Excelent satisfaction with level of service"

Marek Fedoročko

Fast quote for requested part, competitive prices and good LT, delivery on time and professional communication. Everything happens as was agreed.

3 years ago

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"Great Team"

Jaime Gonzalez

Great Team, please keep up the good work

3 years ago

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"I had a great experience with EU…"

Zoran Tasin

I had a great experience with EU Automation, they're reliable and robust. Everything I bought is good.

3 years ago

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"We had a major piece of equipment fail…"

john grosso

We had a major piece of equipment fail and needed 2 prox switches ASAP. Between Erica Olivo and Denis Pavel, they made it happen. very fast. Excellent communication and follow up. Thank you both very much. John

3 years ago

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"Awesome"

Captain Scot

I dealt with a really great salesperson! Was able to locate the Breaker I needed in Germany and drop shipped it to me in less than a week. Great price and very reasonable shipping charge. Did not have a previous account either. Top Notch!

3 years ago

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"perfect"

Julien JACOB

quick delivery, good service

3 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.