Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"The company reps were very was knowledgeable and Super helpful in completing my request in a a short amount of time"
customer
The company reps were very knowledgeable and their parts ordering system is very efficient. Their response time is unmatched compared to other vendors I have dealt with recently and in the past. The short turn around time for a quote to then having the items shipped was at break neck speeds. And then the follow-up emails are great. I would definitely recommend this company for any of your automation or control parts needs.
3 years ago
"Excellent & exceptional service (like no other)"
Siakchun Loh
I am very delighted to have work with Joel Xu and Celine Wong. They provide excellent customer service even in the technical line which is quite rare from my many years of experience in the industry. This is especially true in after sales. Kudos to Joel & Celine. Keep up the great work. EU Automation in Singapore should be proud of you guys!
3 years ago
"Really good experience"
Bore Lee
Very happy with the whole experience!
3 years ago
"Delivery time was increadible short."
Schweikert
Delivery time was increadible short, price was high, but we have the parts we needed.
3 years ago
"Customer support is very responsive and…"
Matt P.
Customer support is very responsive and helpful. The part shipped from overseas quickly.
3 years ago
"Price a little big"
DUMITRU MANDRILA
efficient, fast and reliable.
3 years ago
"Great service"
William Bethke
Great service, easy to talk to people
3 years ago
"Your responsiveness as a vendor is 2nd…"
Ward
Your responsiveness as a vendor is 2nd to none. And when you have I can get it in 3-5 days. Oscar always gets quotes back in 20-30 minutes. Best time in the industry.
3 years ago
"Supplier action"
Henk Monsma
The company responded quickly to my request for information quotation and acted quickly with good communication and little red tape
3 years ago
"compliance with delivery deadlines"
Claudiu Popa
compliance with delivery deadlines the offers are correct from a technical and price point of view sending offers quickly
3 years ago
"KR Electronics"
Mr V. Kanakasababathi
Good and valuable support at on time
3 years ago
"First impressions"
Daniel
First interaction with company. Professional, responsive, informative.
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.