Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent phone service and prompt…"
Lord Linen Services
Excellent phone service and prompt response. Grateful you had the sensor we desperately needed!! Very fast postage. Very pleasant and efficient staff!
3 years ago
"First time I ordered from here worked…"
Dave Peavey
First time I ordered from here worked out good delivered as promised
3 years ago
"Hello"
Eduard Černušák
Hello, thank you for the delivery. I'll be honest, your prices are quite high compared to the competition. The delivery date was decisive, that's why we ordered the goods from you. Then there was a problem with the delay in the delivery of the ordered DC power source +-15V DC. I believe that the late delivery was caused by the logistics of the courier company. Despite these problems, I recommend you to buy from you.
3 years ago
"I can recommend"
Anna
quick, efficient, and professional
3 years ago
"Eric Melendez always gets my orders…"
Scot Stevens
Eric Melendez always gets my orders processed quickly, and with the best price.
3 years ago
"Quick response, exceptional customer service"
Stacy Lang
Quick response, exceptional customer service
3 years ago
"excellent service"
Jorge Ferrin
excellent service
3 years ago
"Quick response and fast delivery of the…"
Blažej Knežo
Quick response and fast delivery of the product.
3 years ago
"Provide Prompt Respond"
Salamah Ali
Provide Prompt Respond, be details, specific and knowledgeful - ZEEK HARON
3 years ago
"Quickly support"
Victor Torres
Quickly support
3 years ago
"An Exceptional Customer Experience"
Krishan Aggarwal
We recently contacted EU Automation to urgently source some automation spare parts. We had an unbelievably exceptional experience with Kenny Ong and Edmond Chua. They not only sourced and supplied the required items from Germany & South Korea but they were also extremely professional, very prompt and maintained great communication with us. They tracked and kept us advised on the status of our shipments. Frankly we could not have expected or asked for anything better from any company or its representatives. Well done Kenny and Edmond - you are great ambassadors of EU Automation. You will be our first source for products in your portfolio.
3 years ago
"Good,fast,ecurate."
MFK MARINE ENTERPRISE
Good,fast,ecurate.
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.