Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent customer service"
Ryan Dsouza
Excellent customer service. Thanks Jherwienna Bautista for all your support throughout this purchase.
3 years ago
"We have had a great experience with the…"
m.bsinclair
We have had a great experience with the service we had with ordering a product for our lathe today.
3 years ago
"Thank you very much Ms Ronisam"
Hieu vu van
Thank you very much Ms. Sime Ronisam for supporting my service very well
3 years ago
"Prompt response with quote and product…"
John Schuster
Prompt response with quote and product available.
3 years ago
"Amazing & Smooth!"
Jacquie
Amazing & Smooth!
3 years ago
"Very honest & professional"
Thiagu Perumal
Very honest & professional . Replacement done in 2 days & no hassle involved . Thank you for the quick support
3 years ago
"Had the part in stock and shipped it…"
Patrick Jones
Had the part in stock and shipped it immediately. Helpful staff as well.
3 years ago
"PERFECT HANDLING"
Andreas Boehm
Fast quotation and delivery
3 years ago
"Excellent price, delivery & service."
Chulsoon Kim
Compatible price, delivery so that I have award in tender. And fast delivery is also appreciated.
3 years ago
"Responsed immediately"
Roger Razo Palaca Jr
Responsed immediately. Sales representative is very responsive. Great assistance.
3 years ago
"Easy to find Beckhoff hardware with…"
John Schuster
Easy to find Beckhoff hardware with stock available and the quote in a timely manner.
3 years ago
"Swift response to enquiry."
SMURFIT KAPPA UK SHARED SERVIC
Swift response to enquiry. Delivered as expected on time. Great service.
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.