Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"The quick delivery made my customer…"
James Jillson
The quick delivery made my customer support much easier.
2 years ago
"Truly positive experience"
Darko Stoiljkovic
Truly positive experience. Even after their supplier unexpectedly and without warning sold our item to someone else, EU Automation team went far and beyond to source the replacement. I have never seen that level of dedication!
2 years ago
"Fast efficient supply and delivery"
Trevor Gosatti
Fast efficient supply and delivery
2 years ago
"Prompt and efficient"
Christine Graff
Prompt and efficient
2 years ago
"Quick response"
Ms. Mia
Quick response, good item, delivery on schedule
2 years ago
"My inverter was sent and although there…"
customer
My inverter was sent and although there was a problem with it they sorted it very quickly thats all i want from a supplier things can happen but you need a quick solution
2 years ago
"Your quick response time was fantastic."
Willie Stallworth
Your quick response time was fantastic.
2 years ago
"Received a prompt / clear response from…"
LAN
Received a prompt / clear response from Oscar!... so very appreciated!
2 years ago
"Best offer on the market"
Zoran Tasin
Our purchase is not final yet, but they made so much effort to make us the . It's really refreshing to see someone so committed to make customer happy.
2 years ago
"The goods were delivered as agreed"
Jan
The goods were delivered as agreed, the delivery date was met with a margin of several days. Initially, there was a lack of information about the current status of the order (from the time the order was placed until the goods left the headquarters in Germany). However, I always received information upon request.
2 years ago
"Delivery & exact specification confirm"
Choi Gwang-un 최광운
Kind information & quick reply
2 years ago
"Simple and easy"
John O'Dishoo
I submitted a question about a part on Saturday and on Monday morning I had a reasonable quote so I ordered it and it arrived on time. It was a very simple process.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.