Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"I'm really satisfied with the good…"
An JaeHyeon 안재현
I'm really satisfied with the good quality product and quick delivery service.
2 years ago
"Fabulous customer service!"
Victor Fe
Fabulous customer service!
2 years ago
"Matilda is great to work with."
Jason Macy
Matilda is great to work with.
2 years ago
"EU Automation has a great team"
Ibu Wahyu
EU Automation team provides fast, precise service and pleasant collaboration
2 years ago
"Great Service"
Jon
Have been working with Athena for over a year, excellent customer service, good pricing, and available parts. Zero issues working with EU Automation, highly recommend using them.
2 years ago
"Excellent Service and Friendly Help"
Nick G.
Matilda is always a reliable and dependable source of information. She is extremely helpful and dedicated to getting the job done. I always look forward to working with her.
2 years ago
"You have excellent sales and customer…"
Alfonso Molina
You have excellent sales and customer service
2 years ago
"Great experience!"
Joachim
I worked with Matilda for almost 2 years now and she's always been a great help! She's good at sourcing parts or directing me and my coworkers in the right direction. I have no complaints at all, fantastic company to work with.
2 years ago
"I am contacting with Ms.Lee and she has…"
Kwak Dong-wook 곽동욱
I am contacting with Ms.Lee and she has great response for our inquiries. We are satisfied with your prompt quotation and trustful quality.
2 years ago
"Matthew Sunico has been very responsive…"
Graybar electric
Matthew Sunico has been very responsive to my requests & willing to accomodate my need for competitive pricing.
2 years ago
"Swift service"
Lindsey Francis
Swift service
2 years ago
"it works"
Friedhelm Detjen SiemensEnergy
The collaboration is working very well. The requested goods are usually available and inexpensive. In short, it's fun.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.