Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Good service"

fauzan gadli

Good service

2 years ago

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"Thank you for your kind and quick reply"

Lee Joong-hee 이중희

It was nice that my questions were answered kindly and clearly.

2 years ago

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"Very fast shipping and great service…"

Robert Jones

Very fast shipping and great service will work with again for all our automation needs. Thanks for your time

2 years ago

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"Nice service"

Vuqar Faradjov

Nice service, prompt response for all request and fast delivery. Trusted partner.

2 years ago

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"Eric is a great sales man."

Leynis Parada

Eric is a great sales man. He's always helpful, fast and very efficient when it comes to quotes and general response. Same with his coworkers from the shipping or accounting department.

2 years ago

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"Friendly and knowledgeable service"

Gary Davis

Friendly and knowledgeable service. Great price too.

2 years ago

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"Great service"

Paul Chalkley

Great service from Georgia, kept me informed throughout

2 years ago

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"Helpful"

Oscar

Oscar Wall was really helpful

2 years ago

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"Reliable and fast turnaround - every time!"

JD

Joel never disappoints in sourcing obsolete components quickly and at a fair price for us and his customer service and communication is outstanding. That's how every business should treat their customers!

2 years ago

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"Reliability"

František Mahdal

Sales representative communicates openly and quickly, logistics meets scheduled delivery dates. Invoicing is without delays.

2 years ago

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"Part needed was quickly available"

Daivid S

Part needed was quickly available to get robot cell up and running. Order and deliver were quick and efficient.

2 years ago

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"Reliable Costumer Service"

David Mormak

Quick email replies and reliable custumare service

2 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.