Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"EU Automation has proved again to be eager to help and reliable."

Ken

EU Automation has proved again to be a very effective and reliable supplier of hard to source parts. My last order was processed and expedited with alacrity. The order arrived before the stated date, was as ordered and in excellent condition.

2 years ago

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"Top company to deal with"

Martin Ayres

they are so helpful and keep you updated all trough process. At the end of a phone for personal service every time you call

2 years ago

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"You are doing a great job.conforming…"

Ramaraj

You are doing a great job.conforming with custmers about firm ware is excellent and shows your dedication on your responsibilities.and delivery time is very lightning fast.thank you keep your best service.

2 years ago

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"COMPANY HAD WHAT WE NEEDED ASAP!!!"

francisco

COMPANY HAD WHAT WE NEEDED ASAP!!!

2 years ago

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"Thomas did a great job of getting my…"

GARY PIRRAGLIA

Thomas did a great job of getting my material

2 years ago

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"We are in Canada and when we ordered…"

Lisa .

We are in Canada and when we ordered the part from the States, we were told it was shipping from Germany and that we would receive it within 5-7 days. We did receive it on time and it was exactly as ordered.

2 years ago

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"best prices and customer service"

Alyssa N.

Maria C. is my point of contact recently just passed a year with ordering and inquiries back and forth. I'm happy to say that I have never had a bad experience. There is always follow ups and ETA's on my requests. I highly recommend putting EU Automation on everyone's list of vendors to use.

2 years ago

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"Trust and speed"

Alen

Your representative Antonia Batur is excellent

2 years ago

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"Your company make good job and very…"

Hr. Amiri

Your company make good job and very friendly

2 years ago

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"Great Customer Service"

John

Goods as described and order was delivered promptly.

2 years ago

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"Great service"

Brendan Vowles

Fast and good communication and stock availability

2 years ago

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"Great!"

Bonnie

I received the order in less than a week and in good condition

2 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.