Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent and fast service."
martin brown
Excellent and fast service.
2 years ago
"Heather Dobbins was excellent helping…"
M Fetterly
Heather Dobbins was excellent helping us get a rare part from overseas and also providing numerous updates to all of our people here that were concerned with scheduling. She really made the whole process go smoothly.
2 years ago
"Perfect"
Ricardo Ochoa
Help me to decide which part I needed
2 years ago
"Quick delivery"
Dr. Kurt Smeets
Quick delivery, good quality
2 years ago
"Good price and quick delivery."
Carlos Almandoz
Good price and quick delivery.
2 years ago
"Made my experience very good with…"
Laith Werdi
Made my experience very good with detailed instructions
2 years ago
"Fast quoting parts and fast delivery"
Automation Engineer
I was given a quote promptly. Parts were in Germany and were delivered to the US very quickly.
2 years ago
"Knowledgeable sales staff and rapid…"
Robert N
Knowledgeable sales staff and rapid shipping. A good experience overall.I look foward to doing business again.
2 years ago
"great help support and on time delivery"
francisco
great help support and on time delivery
2 years ago
"Timely response to my enquiry."
Matthew Kidney
Timely response to my enquiry. EU Automation was able to source the parts I was requiring. As they have been able to many times in the past years. Cost of the components was very reasonable. EU Automation representative kept my company fully informed with the process of the purchase and delivery time. I am very happy with the professional service that EU Automation supplies. Regards, Matthew Kidney
2 years ago
"Good service came quick ,I will use…"
Marciano
Good service came quick ,I will use again Thanks
2 years ago
"Parts came defective_resolved"
Nikolina .
Parts came defective. I sent you email twice to address it, and I haven't received any respond. Update May 02, 2024: Thank you very much for your help, it is greatly appreciated.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.