Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Excellent Customer Service and Product Availability!"
Angie D.
Excellent Customer Service! One of our manufacturing lines went down due to a large circuit breaker issue. We were being told that this was more than 4 months out. Heather jumped on it, found it, and had it to us within a week. The availability of parts that we need is amazing, usually have them in house in less than a week. This has now become one of our main "go to" vendors. Thank you Heather for all of your support!
2 years ago
"Fast response."
Doris Vargas
Fast response.
2 years ago
"I am very satisfied with buying here"
David Podwika
I am very satisfied with buying here. The website made it easy to find the parts I needed. The pricing was fair and the shipping was fast! Great communication and the part fit perfectly.
2 years ago
"Excellent customer service"
L. RICH
Excellent customer service. Very professional and friendly. They secured the parts I needed at a fabulous price.
2 years ago
"Whenever I have a need"
Larry Pague
Whenever I have a need, they always come up with the solution
2 years ago
"every part i ordered came correct and…"
Ray Itter
every part i ordered came correct and fast thank you
2 years ago
"Great Service"
Power West Engineering
Great Service, Quick Shipments ! Thank you !
2 years ago
"fast delivery and good quality"
Rene Triebs
fast delivery and good quality
2 years ago
"Customer service was great"
Jason Rowan
Customer service was great. Fast response to enquiry. Parts delivered in expected timeframe
2 years ago
"Great service!"
John Louden
The prices are fair, and the service is amazing. Any issue is resolved very quickly.
2 years ago
"Promptly response"
RAJESH SUYAL
it is more helpful regrading discontinued product in reasonable price.
2 years ago
"Fast shipping"
Jamie Miller
Competitive pricing, Fast shipping.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.