Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Fast response"
Metalex Manufacturing
Fast response, expansive inventory in stock!
2 years ago
"Fast shipping"
Mike Benjamin
Fast shipping
2 years ago
"Great service, fast delivery"
Matt Davis
Excellent response time and prompt, clear communication. Will not hesitate to choose EU Automation for any future requirements :)
2 years ago
"Great response from Chris"
Ian Lippert
Great response from Chris, reasonable cost, and really important, EU Automation had the parts we needed and couldn't find elsewhere. A successful service call achieved, thanks.
2 years ago
"All in all, good experience."
FTC
Short lead time, adequate response, and cordial engagement.
2 years ago
"Responsive sales team"
Max
Responsive sales team
2 years ago
"great service in timely manner"
Sendy Luna
great service in timely manner. Bianca Urquia, my sales agent is great, pleasent and has great work ethics.
2 years ago
"Outstanding Service"
Kathy Knecht
I have had nothing but the best response and service with your company. Thomas Higgins has been a tremendous help while our regular sales person Matilda Weber is on vacation. I can't say enough good things about both of them and would give them 10 stars if I was able.
2 years ago
"Very good and fast"
Thomas Kochendorf
all right. thx.
2 years ago
"Quick responses"
K Rittammer
Quick responses. Good communication updates on shipment status.
2 years ago
"Delivery on time"
Dr. Michael Schiestl
Delivery on time Accepted reasonable payment terms Good price Professional shipment
2 years ago
"SERVICE!!!!!!!!"
Robert Roland
SERVICE!!!!!!!!
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.