Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great customer service"
DANIEL Browning
Great customer service. Quick shipment.
2 years ago
"They always have stock on hard to find…"
LISA MCLEOD
They always have stock on hard to find parts.
2 years ago
"Parts arrived as expected"
Joel Solomon
Parts arrived as expected. Great response. Very well done. Will surely come back to you for more business in the future.
2 years ago
"Timely responses and shipment updates."
Arden Parian
Timely responses and shipment updates. We're very satisfied with the support from EU Automation. Chris is awesome!
2 years ago
"Fast Helpful and the correct part was…"
Andrew Hillstrand
Fast Helpful and the correct part was delivered.
2 years ago
"10 thumbs up to Bianca "
mary male
this was the most friendly company I have dealt with in quite sometime .Bianca get 10 thumbs up couldn't ask for a better human to talk too
2 years ago
"John Magdin is Great"
Katie Murphy
John Magdin is my go to person for your company. I work at Franklin Automation and need info back quickly.He is always quick with responding and he has great Customer service skills. I always get mey answers.
2 years ago
"Very prompt in replying to queries"
Lyneth Nayak
Very prompt in replying to queries. Service and follow up is very good.
2 years ago
"Our rep Patrick is very quick to…"
Judy Burgess
Our rep Patrick is very quick to respond. Always goes above and beyond to assist with information.
2 years ago
"Fast and reliable service"
Assertive GmbH
Fast and reliable service
2 years ago
"Excellent attention"
teresa
Excellent attention
2 years ago
"Fast friendly service"
Judy Reid
Fast friendly service. Will order from them again.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Rob Holloway
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.