Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Fast Helpful and the correct part was…"
Andrew Hillstrand
Fast Helpful and the correct part was delivered.
1 year ago
"10 thumbs up to Bianca "
mary male
this was the most friendly company I have dealt with in quite sometime .Bianca get 10 thumbs up couldn't ask for a better human to talk too
1 year ago
"John Magdin is Great"
Katie Murphy
John Magdin is my go to person for your company. I work at Franklin Automation and need info back quickly.He is always quick with responding and he has great Customer service skills. I always get mey answers.
1 year ago
"Very prompt in replying to queries"
Lyneth Nayak
Very prompt in replying to queries. Service and follow up is very good.
1 year ago
"Our rep Patrick is very quick to…"
Judy Burgess
Our rep Patrick is very quick to respond. Always goes above and beyond to assist with information.
1 year ago
"Fast and reliable service"
Assertive GmbH
Fast and reliable service
1 year ago
"Excellent attention"
teresa
Excellent attention
1 year ago
"Fast friendly service"
Judy Reid
Fast friendly service. Will order from them again.
1 year ago
"Great Experience"
Katherine
Kevin Sieburg made the experience very easy! He was quick to respond and helped us order a new VFD. The VFD arrived within a couple of business days. We decided to contact them because we had ordered a VFD from another vendor that came damage. The experience with EU Automation was day and night compared to the other vendor. Even the packaging was better! Highly recommend and we will be using them in the future.
1 year ago
"Chris gets 2 thumbs up from me "
Jeff Bell
Chris is great. Super clear with communication! Always nice to speak with him.
1 year ago
"Everyone was very helpful and my VFD…"
Matthew Hinson
Everyone was very helpful and my VFD shipped fast. Great people to work with.
1 year ago
"Excellent Service"
Fiona
Excellent service with a prompt reply in the first instance and once the job proceeded to order, which was required urgently, EU Automation went out of their way to ensure delivery was within our required lead-time. Very impressed with EU Automation and will be using them again and would recommend anyone to use them.
1 year ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.