Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"EVERYTHING DONE IN A FIRST CLASS MANNER."

Edwalton Properties Ltd

EVERYTHING DONE IN A FIRST CLASS MANNER.

1 year ago

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"Good customer/representative supporting…"

Jacqui Moore

Good customer/representative supporting order.

1 year ago

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"you are doing a good job"

Karsten Groht

you are doing a good job

1 year ago

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"We got a part that will obsolete since…"

Werner Eisenbach

We got a part that will obsolete since 2021

1 year ago

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"Great communciation "

MFC

Great communciation and willingness to support Fast delivery

1 year ago

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"Great customer service"

David Jerrow

The staff monitored the tracking of the 2 packages that were ordered and let us know when there was an issue with customs. Excellent communications

1 year ago

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"Fast and efficient staff responses."

Mr Dennis

Fast and efficient staff responses.

1 year ago

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"Very prompt service"

Brandon

What was great was I gave the part numbers we needed and I got a quote back right away. I submitted my quote to purchasing here. You guys were very prompt on your end to getting the parts to us quickly. Thank you.

1 year ago

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"Quick answers regarding quotes and…"

Laura Delvalle

Quick answers regarding quotes and orders information.

1 year ago

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"Barrier parts"

Paul Bunnell

Fantastic service, information received was quick & well priced. My contractor advised barrier control parts were obsolete & I was looking at around £16k to replace. These guys sourced the parts needed for just over £600. Extremely happy client

1 year ago

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"Fast response time"

Paul

Fast response time, great pricing and delivery.

1 year ago

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"Helpful and quick"

Rebbeca Meyers

Very helpful when it comes to get equipment quotes out fast! Love working with them. Whenever a problem has arisen, it has been fixed right way. Lead times are always spot on. Thanks for always helping us out!

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.