Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Excellent service"

Ron Callahan

Excellent service

1 year ago

Trustpilot rating Trustpilot logo

"Fast delivery"

Marian Toth

Fast delivery. Good prices. Good sortiment of older electronic modules. Pleasant contact person Mrs. Ilavska.

1 year ago

Trustpilot rating Trustpilot logo

"Great service and kept up to date as to…"

Chris Thewma

Great service and kept up to date as to where the product was

1 year ago

Trustpilot rating Trustpilot logo

"Great service"

Thorsten Vogel

Great Service!

1 year ago

Trustpilot rating Trustpilot logo

"COMPLETE RESPONSE TEAM"

Cathy Shahan

QUOTE TO SHIPPING UPDATES ANTICIPATED ALL NEEDS

1 year ago

Trustpilot rating Trustpilot logo

"They did exactly what they said they…"

Greg Cooper

They did exactly what they said they would.Quality part in a timely manner.Will use again.

1 year ago

Trustpilot rating Trustpilot logo

"I would give EU Automation 6 stars if I…"

Eric Parrish

I would give EU Automation 6 stars if I could! Benjamin Franks always goes above and beyond to take care of my company. They have a wide range of product, great service, and very competitive pricing. Give them an opportunity and you won't regret it.

1 year ago

Trustpilot rating Trustpilot logo

"I recently purchased a processor from…"

Angel Martinez

I recently purchased a processor from EU Automation, and I am beyond impressed with the experience. From the moment I reached out, their team was responsive, knowledgeable, and dedicated to helping me find exactly what I needed. Not only did they offer the processor at a fantastic price, but the entire process, from ordering to delivery, was seamless. The product arrived on time and in perfect condition, meeting all my expectations in terms of quality and performance. EU Automation has definitely earned my trust, and I will be turning to them for future automation needs. Highly recommended!

1 year ago

Trustpilot rating Trustpilot logo

"Great support,advice and ordering"

David Thomas

Great support and advice, combined with hassle free ordering, payment and delivery.

1 year ago

Trustpilot rating Trustpilot logo

"El trato dispensado y la eficiencia de…"

Alcázar .

El trato dispensado y la eficiencia de la persona que me atendió

1 year ago

Trustpilot rating Trustpilot logo

"Kenny from EU Automation was extremely…"

Jen Robinson

Kenny from EU Automation was extremely helpful. Great customer service

1 year ago

Trustpilot rating Trustpilot logo

"Very friendly agents and customer…"

DENNIS

Very friendly agents and customer service and a reliable supplier. Thank you Ms. Fe Sy and Mr. Thomas for your hard work.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.