Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"I couldn't locate a PCB for our down…"

James Lewis

I couldn't locate a PCB for our down machine. I called after hours and the guy who answered the phone said everyone went home for the day. He powered up a PC and located the part. It had to come from out of the country and it delivered on the day promised. It was brand new and the price was reasonable for that type of board. One happy customer.

1 year ago

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"EU Automation is so easy and efficient…"

Melanie Bender

EU Automation is so easy and efficient to deal with. Great service and delivered within the time frame as promised. Matthew O’Toole is always super helpful with product inquiries, always offering different options, great prices and stock availability.

1 year ago

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"excellent service and very good turn…"

Ross Paxton

excellent service and very good turn around time.

1 year ago

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"Great Service"

Tom Brady

Great Service

1 year ago

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"You have the best prices"

Jhay Gemino

You have the best prices

1 year ago

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"THEY ARE VERY CUSTOMER ORIENTED"

ROGER smith

THEY ARE VERY CUSTOMER ORIENTED. THEY RESPONDED TO MY INQUIRY VERY PROMPTLY. I WAS ABLE TO TALK WITH A REPRESENTATIVE WHEN I CALLED IN.

1 year ago

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"Great service and delivered within the…"

Frank Luna

Great service and delivered within the time frame as promised.

1 year ago

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"An amazing experience "

Alex

My company was looking to source a older, harder to find, breaker and they were able to locate a model that would work. Pricing was great, shipping was very reasonable for where it was shipping from. I was working with Benjamin for this order and he was great. He would constantly check in with me for for any updates, make sure any requests I had were taken care of and overall just a great person to chat with. I had only great experiences while working with these guys and will go here first for any future purchases.

1 year ago

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"We always get quick reply and action"

Kjetil Koloey

We always get quick reply and action from James and his team.

1 year ago

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"Very professional"

Chris Meaux

Very professional. Quick responses. I enjoy dealing with John

1 year ago

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"Operations Manager"

David Campbell

EU Automation located the part and was able to ship it out quickly. Very easy to work with. I recommend them for parts that are hard to find.

1 year ago

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"Product Delivery and Condition"

Wagner Fire Safety

We would like to thank you for the fast shipping of the purchase order we requested and the condition that it came in. The product was in great condition, and we look forward to ordering from you in the future.

1 year ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.