Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Helpful and quick"
Rebbeca Meyers
Very helpful when it comes to get equipment quotes out fast! Love working with them. Whenever a problem has arisen, it has been fixed right way. Lead times are always spot on. Thanks for always helping us out!
1 year ago
"EU and John have been great to work…"
Burney
EU and John have been great to work with over the years. John is quick to respond, stays on top of our needs, and is extremely knowledgeable. They have an extensive inventory and access to hard-to-find components.
1 year ago
"Everything was smooth about the entire…"
Mike Lammers
Everything was smooth about the entire transaction, from locating the part to the cost.
1 year ago
"GREAT PRICES"
steve
John always responds quickly and quotes parts at great prices. EU Automation has a wide variety of items and I almost always check with them before looking elsewhere.
1 year ago
"I had been buying from EU Automation…"
Anahi Ramirez
I had been buying from EU Automation for over 10 years, prices are really good and customer service is spectacular. The Quality of the products are very good and customer service is exceptional, my sales person John Madgin is very professional whether I needed assistance with a product, had questions about an order or required a resolution to any problem he always handled everything with efficiency and care. Prices are very competitive and deliveries are always prompt. Honestly after 10 years as a customer I can confidently say that EU Automation is an outstanding company.
1 year ago
"John is a real good polite person "
Mark Harmon
John is a real good polite person that really knows his stuff about the parts I call and ask he’s for never let me down once
1 year ago
"great response and delivery time"
Martin Lichvár
great response and delivery time
1 year ago
"Purchasing Manager"
Woo
Reasonable price and meet my expectation on delivery lead time as we need our order urgently.
1 year ago
"Great customer service"
DANIEL Browning
Great customer service. Quick shipment.
1 year ago
"They always have stock on hard to find…"
LISA MCLEOD
They always have stock on hard to find parts.
1 year ago
"Parts arrived as expected"
Joel Solomon
Parts arrived as expected. Great response. Very well done. Will surely come back to you for more business in the future.
1 year ago
"Timely responses and shipment updates."
Arden Parian
Timely responses and shipment updates. We're very satisfied with the support from EU Automation. Chris is awesome!
1 year ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.