Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Great Customer Service."
Scott W.
Great customer service and communication.
2 years ago
"A timely answer on the estimated ship…"
Ken
A timely answer on the estimated ship date on an order that was placed earlier
2 years ago
"Good company to deal with."
Viktor Mayak
The communication was easy and replied quickly. The shipment was like promised and the product came as advertised and in good working condition.
2 years ago
"the unit we ordered does not power up…"
Pamela Ashley Weiss
the unit we ordered does not power up at all. made on return all is very good good folks to deal with...excellent communications
2 years ago
"Very freindly and efficient service"
Nigel Asbridge
Very freindly and efficient service, will use them again as and when the occassion arisres.
2 years ago
"Excellent attention to this order by Matilda…"
Fernando
Excellent attention to this order by Matilda. She really helped get this order processed, always staying on top of the delivery dates and giving me updates always !
2 years ago
"Very good to work with"
Dennis Olson
Very good to work with. She went out and found the relays with the voltages we needed.
2 years ago
"EU Automation had quickly reply"
Lars Frisenvænge Jeppesen
EU Automation had quickly reply, were helpful and shipment was handled fast. Great experience
2 years ago
"Customer service was key"
Jeffrey
Customer service was key. That is important to me.
2 years ago
"Good service"
fauzan gadli
Good service
2 years ago
"Excellent Service"
Terrence Smith
The sales person was very knowledgeable, kind, and courteous.
2 years ago
"Great service and friendly staff."
David Measor
Great service and friendly staff.
2 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.