Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Great Customer Service."

Scott W.

Great customer service and communication.

2 years ago

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"A timely answer on the estimated ship…"

Ken

A timely answer on the estimated ship date on an order that was placed earlier

2 years ago

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"Good company to deal with."

Viktor Mayak

The communication was easy and replied quickly. The shipment was like promised and the product came as advertised and in good working condition.

2 years ago

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"the unit we ordered does not power up…"

Pamela Ashley Weiss

the unit we ordered does not power up at all. made on return all is very good good folks to deal with...excellent communications

2 years ago

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"Very freindly and efficient service"

Nigel Asbridge

Very freindly and efficient service, will use them again as and when the occassion arisres.

2 years ago

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"Excellent attention to this order by Matilda…"

Fernando

Excellent attention to this order by Matilda. She really helped get this order processed, always staying on top of the delivery dates and giving me updates always !

2 years ago

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"Very good to work with"

Dennis Olson

Very good to work with. She went out and found the relays with the voltages we needed.

2 years ago

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"EU Automation had quickly reply"

Lars Frisenvænge Jeppesen

EU Automation had quickly reply, were helpful and shipment was handled fast. Great experience

2 years ago

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"Customer service was key"

Jeffrey

Customer service was key. That is important to me.

2 years ago

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"Good service"

fauzan gadli

Good service

2 years ago

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"Excellent Service"

Terrence Smith

The sales person was very knowledgeable, kind, and courteous.

2 years ago

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"Great service and friendly staff."

David Measor

Great service and friendly staff.

2 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.