Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Service is fast and quality is assured."
Fabrice Marclay
Service is fast and quality is assured. Thank you so much Fabrice Marclay
3 years ago
"Really good customer service"
Thomas E Hyde
Really good customer service
3 years ago
"When you are looking for products that…"
Wareerat N.
When you are looking for products that are in high demand and in short supply. EU Automation is the one who will answer and deliver that product for you.
3 years ago
"The ease of part identification"
Kari Hynninen
The ease of part identification, availability, price, quick quotation and delivery. Your staff communication and follow up was excellent.
3 years ago
"Thank you for your partnership work"
Kateryna Krasavchykova
Thank you for your partnership work. Top quality, quick responses, qualified staff.
3 years ago
"Very satisfied"
Suciu Sorin
First of all is the speed with which he responds to any request.
3 years ago
"Great response and pricing"
J.S. - Atlanta GA
Krystian worked on a very large RFQ for me. I was very impressed with how quickly he turned around the request and the pricing was equal to or better than what others quoted. His was also extremely responsive. I look forward to working with him on future projects!
3 years ago
"Great Communication"
Jan Kavalír
Great Communication
3 years ago
"communication and subsequent resolution…"
Ladislav Paulíček
communication and subsequent resolution of the situation was excellent. the transport of the spare part was in the minimum time.
3 years ago
"We had an urgent requirement for a part…"
Lisa
We had an urgent requirement for a part and couldn't source it any earlier then 7 days. EU Automation went above and beyond to source the part for us and facilitate a speedy handover - we had the part inside of 48 hours. Customer service and communication were exceptional. A huge thanks to James Hunter who made it all possible and also placed a follow up call to ensure that everything went to plan. Highly recommend!
3 years ago
"EU automation review"
Neal Campbell
great service and people
3 years ago
"Javier is a great help is assisting my…"
Alischa Meyer
Javier is a great help is assisting my incoming enquiries. The support and assistance is greatly appreciated.
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.