Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Material shipped same day as it was…"
Douglas Bodily
Material shipped same day as it was ordered.
3 years ago
"Delivery was fast"
Zoran Tasin
Delivery was fast, and device is new most important. Very polite staff, everything they said, happened.
3 years ago
"Hardware obsoleto difícil de adquirir"
Miquel Gost
Buena experiencia, personal resolutivo que te facilita la compra de Hardware difícil de localizar y entrega en tiempo relativamente corto.
3 years ago
"Quick response"
Mohd Zamray Abdullah
Quick response. Parts requested are readily available. Singapore support team we dealt with offer various options and keep us updated on the parts delivery.
3 years ago
"Fine supplier"
Peter
Fast delivery, good price.
3 years ago
"A happy customer"
Keith C.
The sales rep was very helpful. One of the VFD drives we ordered was damaged during shipping to their warehouse. I was contacted, sent pictures and was given options. That was much appreciated! Great Job Maria!
3 years ago
"Siemens digital input module"
MDN
1. great communication prior and after sales 2. shipment tracking available 3. arrival within quoted time frame 4. article arrived in excellent conditions
3 years ago
"ok. no problem"
Vít Kubát
ok. service was according to our expectation.
3 years ago
"Very helpful and the part worked"
Wheeler Woodworks
Everyone we spoke with was very helpful and concerned about our issue.
3 years ago
"Very smooth transaction and fast…"
Dan
Very smooth transaction and fast delivery.
3 years ago
"Excellent service from alex"
Tony Thacker
Excellent service from alex
3 years ago
"Matilda is an absolute joy to work…"
Charles Thornton
Matilda is an absolute joy to work with. If only every customer interaction could be as delightful as partnering with her! I’m not easily impressed but with her service I was Rick
3 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.