Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"Professional"
Maged Ghobrial
Professional , quick and reliable supplier.
9 years ago
"Great service from Sophie and the team"
Chris Turnbull
Great service from Sophie and the team. Always eager to help and go the extra mile if required.
9 years ago
"Great service"
Andy
Great service, prices and delivery. A reliable source for various brands.
9 years ago
"Siemens Components"
Caldan Conveyor
Called EU at 09.00 on the Friday, parts sourced by EU in Germany, by 09.00 on the Saturday parts were shipped and delivered to site in Birmingham. Great, attentive support from the full EU team.
9 years ago
"Five stars for their excellent prices - not to be overshadowed by their prompt and friendly business!"
Rachel Vecchiuzzo
What I initially thought was a simple inquiry on my company's end quickly turned into a great business relationship. John, my sales rep, has always made it a point to go the extra mile for me. Not only has he gone to great lengths to get me excellent pricing on the Allen Bradley parts we most often order, but he has always taken the time to hunt down obsolete parts, and has even gotten me pricing from brands I didn't even know existed that fit my M.O.! John is a valuable asset not only to EU, but is also important to me because he helps me save money as the purchasing manager. Together as a team, he and Rupesh are wonderful. Rupesh is always friendly and prompt when sending us invoices and processing payments. He is also quick to let us know status of shipments or if there is anything I need to look out for when receiving orders. John Madgin and Rupesh Patel have made EU Automation a staple vendor for us here at Acraloc.
9 years ago
"I enjoy working with John!"
Kailyn Morgan
John M. is AWESOME! Very helpful and always so pleasant to speak with! I go to him for several of my needs throughout the day and no matter what time it is he always gets back to me in a timely manner!
9 years ago
"quick delivery"
Debbie Theobald
Always on hand to help. Quick delivery
9 years ago
"Would recommend without reservation - Excellent service"
Craig Smith
I would recommend EU Automation without reservation - Excellent service throughout from specification through to delivery. I have used them since this purchase, and will continue to do so.
9 years ago
"very helpful and quick response."
Rebecca Burns
Very professional service and helpful with the order overall Excellent service.
9 years ago
"good price good service"
Alan Hodges
They help us with hard to find products and give super servic Would recommend them to any industrial distributor
9 years ago
"Excellent service!"
Brigitte Mason
You are always nice and respectfull Everything is clear and simple. Thank you!
9 years ago
"a great company to work with."
Amanda Lankard
John Madgin is always so helpful. He definitely goes above and beyond in order to source what ever it is I am in need of. Never a issues and always gives fantastic service! It really sets the standard for how distributor to client relationships should be! Thanks for always doing what you do!
9 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.