Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"ETS Western Automation Review"
Tom Renshaw
Good customer service, fast replies to emails, fair prices and part are usually on time.
9 years ago
"Great customer service & competitive pricing"
Michelle Graham
Since changing suppliers to European Automation, we as a Company, have seen a vast improvement to both commercial and technical sides of the business with regards to cost savings, quality of goods and on time deliveries. Highly recommended for all Electro-Mechanical services. 5*
9 years ago
"verry good comunication and services"
Budusan Anamaria
verry good comunication and services
9 years ago
"Excellent service with quick response."
Dave Broady
Excellent service with quick response.
9 years ago
"john is doing a fine job for me."
Steve Smith
john is doing a fine job for me.
9 years ago
"Great serivce"
Chris Neadley
Great serivce, competative prices and prompt responses. Willing to assist to problems however possible.
9 years ago
"A great company to deal with"
Danny Cusworth
A great company to deal with, all the team are efficient and always keen to assist in any way they can, on a number of occasions they have gone above and beyond to ensure we have recieved critical spare parts promptly. Special thanks to Alex Bailey, who continually goes out of his way to provide an excellent service.
9 years ago
"nice service"
Paul Leung
nice service . nice support . fast goods delivery . will order again . thanks support .
9 years ago
"EUA and Manuela performing admirably"
Polly Lynton-Escreet
Manuela specifically has been enormously helpful to us when no other company could assist. I keep EUA in my mind for any obsolete or rare materials and will continue to return to them again and again.
9 years ago
"fast service"
Mark Ness
fast service, correct parts and fair prices.
9 years ago
"Have used many times and will continue …"
Tom Seawright
Have used many times and will continue do so first class service
9 years ago
"Great experience from start to finish!"
Mike Barnett
Great experience from start to finish!
9 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.