Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

Trustpilot rating Trustpilot logo

"Overall Evaluation"

Joven Confesor

Response is Great. From quotation to order, even to issue arising due to MSDS and expiration / manufacturing date. Staff is very attentive. Delivery is fast.

9 years ago

Trustpilot rating Trustpilot logo

"VERY NICE WORK / RESPONSE"

Usman Ali

VERY NICE WORK / RESPONSE

9 years ago

Trustpilot rating Trustpilot logo

"Great service"

Daniel Khaki

Great service, wonderful pricing and speedy shipments. You could not ask for a more efficient team. Annie, Lindsay, Rupesh....Thank you!

9 years ago

Trustpilot rating Trustpilot logo

"Fast response quick delivery and …"

Adam Freeman

Fast response quick delivery and competitively priced

9 years ago

Trustpilot rating Trustpilot logo

"Excellent customer service"

DNR USA GROUP MIami

Excellent customer service, good price and very fast delvery..

9 years ago

Trustpilot rating Trustpilot logo

"In a breakdown situation 5 weeks for re …"

John Southcombe

In a breakdown situation 5 weeks for re design and new controls EU automation sourced an obsolete drive and we were back up and running in 30 hours

9 years ago

Trustpilot rating Trustpilot logo

"great company!!"

Josh Galloway

great company!!! Very Professional and my product was on time like promised.

9 years ago

Trustpilot rating Trustpilot logo

"Great people"

Katie K

Great people, competitive prices, fast shipping - couldn't ask for more!

9 years ago

Trustpilot rating Trustpilot logo

"Great service"

Bill Seldenright

Great service

9 years ago

Trustpilot rating Trustpilot logo

"Excellent customer service."

Rachel Marsh

Excellent customer service.

9 years ago

Trustpilot rating Trustpilot logo

"Eu automation helped us to deliver …"

Jan Hudec

Eu automation helped us to deliver urgently needed spare part on time. Norrmally when ordering by another suppliers we have to ask for the trancking number, somethimes more time. I didn need to ask Eu automation provied this tracking number inmediately

9 years ago

Trustpilot rating Trustpilot logo

"Customer Service"

Matthew Alexander

EU was very prompt and professional and we received our parts the next day. Awesome customer service!!

9 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

Winona logo

Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.