Customer stories and feedback
Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.
Latest reviews
"A very responsive knowledgeable company."
John Parke (JP), JP Industrial Automation LLC
People were polite, and helpful. They responded quickly to my needs, and followed up to make sure the part arrived on time. They helped me complete all necessary paperwork. And they contacted me after the sale to make sure I was happy with the result.
9 years ago
"EU has been a lifesaver since we have started doing business"
Joseph Kirk
John Madgin and EU have been outstanding. I deal with many distributors, OEM's and competitors daily and absolutely no one gives quotes on units as fast as John and EU. No matter what odd or rare unit I may need quoted John always seems to find it or if he cant find it he will let me know right away which is extremely helpful. The quick shipping from the UK to Illinois is amazing and the lead times are always great. The first thing out of my mouth around here when talking to co-workers is "did you see if EU can quote it?" Most of the time we get quoted quickly and are able to turn the sale around to our customer. Id like to thank John Madgin for all of his hard work and quick replies to all of the emails he gets from our company.
9 years ago
"Legend"
Nick Torres
John Madgin is a Ledge! He is quick to quote and able to source just about anything we send his way.
9 years ago
"better than Siemens USA"
James H
better pricing better service better delivery
9 years ago
"Great web page"
Jiří Kasal
Easy and quick product view
9 years ago
"Excellent company and excellent customer service"
Anahi Ramirez
EU Automation is a company with an incredible inventory to offer, they have an excellent personalized customer service. If you ask for pricing they quote you really fast and shipments are super fast too. I am very happy to work with them because they treat you like family and that is very important. I give them 5 stars because that is what they are, I recommend this company because it is a pleasure to work with them!!!
9 years ago
"Very good and fast service."
John Schiel Sr.
They have been very helpful, very pleasant to talk to, and have stayed on top of what was going on every step of the way.
9 years ago
"Great service!"
Nathan Marek
John and Rupesh have been great and really fast with any and all of our companies needs. Keep up the great work!
9 years ago
"The best"
Carlos Suarez
What else is there to say about EU Automation. They are always the first I call whenever I need anything. The service is lightning fast with shipping to match. Specifically, John Madgin always has a speedy response and and excellent demeanor. It is a pleasure to continue working with this company and I cannot recommend them highly enough.
9 years ago
"Source for product"
Martha Willis
a good source for hard to find items
9 years ago
"Excellent"
Tamás Galambos
Excellent It is fast, and reliable!
9 years ago
"Excellent service"
Ramzi Khammassi
i have good experience with EU Automation , good sales service and technical support , Fast Delivery and Special thanks to Mr Xavier
9 years ago
Your parts delivered, hassle free
We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.
Full 12-month warranty
ISO 9001:2015 certified
Swift global delivery
Courtney Zeinert
Facilities Manager
Need an automation or control part quickly?
When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.
Featured case studies
Rob Holloway
Our first international same-day delivery of critical parts
An unprecedented same-day international delivery prevented disruption for a leading aerospace manufacturer just days before Christmas. This ambitious turnaround had never been attempted before, placing immense pressure on the EU Automation team to achieve a swift and flawless execution.
Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.
Speak to our team
Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.