Customer stories and feedback

Browse EU Automation reviews from engineers, maintenance teams, purchasers and distributors around the world. See why customers consistently rate us 5 stars for fast parts sourcing, reliable delivery and dedicated support that keeps operations running smoothly.

Latest reviews

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"Excellent customer service and follow up"

Kirk Walker

Excellent customer service and follow up

7 years ago

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"My experience has been very good and of…"

Sarai Lara

My experience has been very good and of cource we will continue to work with EU AUTOMATION.

7 years ago

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"5 stars due to Jessica Barker's…"

Fausto O. Filho

5 stars due to Jessica Barker's outstanding job. She herself earned the stars.

7 years ago

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"Good company for Siemens parts."

HC.

Good company for Siemens parts.

7 years ago

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"Excellent Customer Service"

Luis Parra

Excellent Customer Service, Fast delivery, product was perfectly packed. I would definitely recommend EA Automation.

7 years ago

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"Very helpful"

Trevor P.

Very helpful, Fast Free shipping, My Rep is fantastic goes above and beyond!

7 years ago

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"Excellent service"

Albert Barrera

Excellent service! Quick responses and always helpful!

7 years ago

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"Great place to work with."

Jack Bowman

Great place to work with. Oscar found the right part at the right price. I was afraid it would take a long time to get shipped but they had the right servo amplifier for me in one day and it works perfect.

7 years ago

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"Good Company"

Gary

Good Company

7 years ago

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"EU was successful in locating an…"

Stephen Feaster

EU was successful in locating an obsolete part in another country. Their ETA was correct and new part got my customer's machine running.

7 years ago

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"Jesús Cubides has a good attention."

Katya Hernandez

Jesús Cubides has a good attention.

7 years ago

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"Good answer"

Carlos Gongora

Good answer, cost, lead time

7 years ago

Your parts delivered, hassle free

We take care of the logistics so you don't have to. From customs documentation to real-time tracking, our service ensures your parts arrive on time, every time. Reliable, straightforward delivery you can trust.

Full 12-month warranty

ISO 9001:2015 certified

Swift global delivery

"The prompt delivery knowing it was urgent was amazing! We are confident when EU Automation says they will try to ship as soon as possible they really mean it. Our company will definitely use them again. Service is astounding."

Courtney Zeinert

Facilities Manager

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Need an automation or control part quickly?

When time is critical, our team is ready to help you source the parts you need and keep production moving. Contact us to get started.

Featured case studies

Aerospace manufacturing site receiving emergency spare part
Rob Holloway Rob Holloway

Our first international same-day delivery of critical parts

Our account managers support you every step of the way, providing fast, reliable service in your native language and helping to keep downtime to a minimum.

Speak to our team

Whether you need advice or help finding the right part, our team is available to assist and keep your operations running smoothly.